[Typo3-typo3org] FAQ and Howto section. was: Mailing list archive, what next?
steffen at mail.kommwiss.fu-berlin.de
Fri Sep 23 17:01:57 CEST 2005
On 23.09.2005 15:51 Michael Stucki wrote:
> Steffen Müller wrote:
>>What about the FAQs and Howtos?
>>How are these sections stored?
> AFAIK they are part of the maillisttofaq Extension.
> Personally I never liked that they are related with the mailing lists and
> thus hidden behind the mailing list archive.
This is just a question of presentation.
I disliked the absense of order. No summary, no topics, no moderation.
On the other hand, the possibility to create a FAQ directly out of a
mailinglist discussion was very useful!
>>A good place for them might be the wiki. I remember the docteam working
>>on an automated transfer for the doc section. Maybe this is possible for
>>FAQ and Howto, too.
> I don't know if the Wiki is good enough for that. Don't you think that a
> knowledge base would fit better?
Please be more precise. How do you specify a knowledge base? IMHO, a
wiki is as a knowledge base, too.
I like the wiki, because
- easy workflow: anyone can add, alter or delete items.
- no work needed altering / implementing an extension.
- easy to use.
Ok, searching could be improved.
No matter what solution will be choosen: We already have two FAQ
sections + in the wiki. So if we decide to make a new FAQ attempt
on typo3.org, all FAQs should be brought together.
A good working example is the Mailman FAQ. Well, it's not based on the
mediawiki, but anyways worth a view.
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