[Typo3-typo3org] Groupware solution helping instrument

[Jan-Hendrik Heuing [NF]]

> It should be vice versa in several ways. The most important is project <-> 
> customer!

Sure, but I also see these (all n:m):

employees : projects
extension-"content" : projects
customer : projects

> This is the main concept of a CRM - everything is related. Talking 
> notices, phone calls, emails and so on will show up in the customer 
> dialogue as they also to in project module.

We are actualy validating what kind of information we could out of our 
telephone system....

> Maybe a pool of interests, ideas and concepts can be generated to focus on 
> a first step?

Sure. You said that you will set up a document within the next couple of 
weeks. Send it to me to so that I can extend it. I could give you access to 
our internal wiki, which woul also be a way of collecting these things. It's 
only in german though, so not of much interest for the public.

JH