[TYPO3-shop] Order details lost if order cancelled

[Franz Holzinger]

Le 11/05/2010 02:14, Christian Lerrahn a écrit :
> Hi Franz,
>>> I found out that the record of an order is only filled with the
>>> submitted values once the order has been finalised. Until then the
>>> data is considered temporary and is only stored in the sessions
>>> table where it will get dropped very soon due to expiry.
>>>
>>> Cheers,
>>> Christian
>>
>> Hello Christian,
>>
>> this behaviour has already been changed with tt_products 2.7.1 and
>> higher. The order will always be stored as hidden on the payment page.
>> It will be undeleted when the order is finalized. You can also see the
>> hidden order in the TYPO3 backend's list module.
> 
> This is weird then. We are running 2.7.1 and it definitely not showing
> the behaviour as you describe it. Before finalising the order record
> will be incomplete and deleted not hidden. Could this be a
> configuration issue? I'm not aware of us deliberately changing anything
> around this but maybe it is a side effect of a setting we made?

No, this must work with tt_products 2.7.1. Maybe you did not have a
payment page. The order is written as hidden only on the payment page.

- Franz