[TYPO3-shop] Order details lost if order cancelled

[Christian Lerrahn (Cerebrum)]

Hi Franz,
On Tue, 11 May 2010 07:23:27 +0200
Franz Holzinger <franz at ttproducts.de> wrote:

> Le 11/05/2010 02:14, Christian Lerrahn a écrit :
> > Hi Franz,
> >>> I found out that the record of an order is only filled with the
> >>> submitted values once the order has been finalised. Until then the
> >>> data is considered temporary and is only stored in the sessions
> >>> table where it will get dropped very soon due to expiry.
> >>>
> >>> Cheers,
> >>> Christian
> >>
> >> Hello Christian,
> >>
> >> this behaviour has already been changed with tt_products 2.7.1 and
> >> higher. The order will always be stored as hidden on the payment
> >> page. It will be undeleted when the order is finalized. You can
> >> also see the hidden order in the TYPO3 backend's list module.
> > 
> > This is weird then. We are running 2.7.1 and it definitely not
> > showing the behaviour as you describe it. Before finalising the
> > order record will be incomplete and deleted not hidden. Could this
> > be a configuration issue? I'm not aware of us deliberately changing
> > anything around this but maybe it is a side effect of a setting we
> > made?
> 
> No, this must work with tt_products 2.7.1. Maybe you did not have a
> payment page. The order is written as hidden only on the payment page.

I updated to the latest sub-version of version 2.7.1 and it all seems
fine now. I believe I was running one of the really early 2.7.1
versions on that site and maybe it just was still different there.
Whatever the reason, it all seems to work now, so I'm happy. Thanks for
your quick response and useful hint.

Cheers,
Christian