[TYPO3-shop] Order details lost if order cancelled

[Christian Lerrahn]

Hi Franz,
> > I found out that the record of an order is only filled with the
> > submitted values once the order has been finalised. Until then the
> > data is considered temporary and is only stored in the sessions
> > table where it will get dropped very soon due to expiry.
> > 
> > Cheers,
> > Christian
> 
> Hello Christian,
> 
> this behaviour has already been changed with tt_products 2.7.1 and
> higher. The order will always be stored as hidden on the payment page.
> It will be undeleted when the order is finalized. You can also see the
> hidden order in the TYPO3 backend's list module.

This is weird then. We are running 2.7.1 and it definitely not showing
the behaviour as you describe it. Before finalising the order record
will be incomplete and deleted not hidden. Could this be a
configuration issue? I'm not aware of us deliberately changing anything
around this but maybe it is a side effect of a setting we made?

Cheers,
Christian