[TYPO3-UG US] Support Section and TYPO3.us

Gabriel Anast gabriel at anast.org
Fri Oct 14 06:15:15 CEST 2005


Michelle Heizer wrote:

>While we have TYPO3.org, it might also be nice to have a US specific support section to avoid any cultural or language barriers.
>
I think this is in general a bad idea. Kasper has made Typo3 in English 
for easy accessibility... I think if anything, we should make a system 
whereby native English speakers can update / proofread the *existing* 
English materials and "perfect" it. Making a separate site for English 
speakers will tend to "fork" the documentation/forums which is a really 
bad idea.

>For instance, we could make a "Getting Started" package based on a "fake" American business or something else. If people are giving up because of support issues, we will not be able to spread T3 successfully in the US. I think we could complement some of what is being done on TYPO3.org, but put an American "flavor" to it.
>  
>
This, on the other hand, is an excellent idea... I think rather it 
should be an CA/US/UK version of Typo3.COM with an entry/user level 
support list... more like how to admin, how to manage, how to update, 
etc... while the typo3.org English remains central to learning how to 
develop using Typo3.

>Another good point brought up by Chris in reference to hosting is that a part of the support could be a section for content editors.
>
Yes, exactly right. Mind you, this would most likely be used by more 
non-native speakers than native speakers... at least initially.

>Many people are making their own Flash or written tutorials so if we could merge them somehow, it might benefit everyone.
>  
>
Yes, but make it a gateway to a single repository. In my opinion it is 
*very* important not to separate into two Typo3's...

--gabe



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