[TYPO3-english] so called TYPO3-supporting providers

[Andreas Becker]

You are exactly right Ries
Let's see what the hosting company answers to him: Why don't you run your
site on Drupal or Joomla this works fine here
If the customer likes and trusts his hoster as he had provided good service
and prices before he will switch sure, as soon as he has find a developer
who will set his site up with those applications - and that's the real
downthing of certification.

Better would be to give the developer something at hand so he can MOTIVATE
the hosting provider to change his environment to a secure TYPO3 friendly
one. Usually the base of the server is pretty much the same but the settings
and additional applications make the difference. All of those additional
things can usually be implemented easily in a running server without need to
setup a complete new one. IMHO a provider might be very happy to invest this
time to update his environment to be TYPO3 secure.

In this case the developer would get in contact with the provider and the
customer and the provider are happy and will spread the word about TYPO3.

Andi



On Mon, Jul 6, 2009 at 7:48 PM, Ries van Twisk <typo3 at rvt.dds.nl> wrote:

>
> On Jul 6, 2009, at 3:49 AM, Jigal van Hemert wrote:
>
> > Ries van Twisk wrote:
> >> Who is going to pay, how much, where is the money going to, what if a
> >> hosting company doesn't comply with certification anymore, what
> >> steps to
> >> take, how to return or not return any money etc.. etc..
> >
> > The usual things you have to think about regarding any certification
> > model.
> >
> >> If we look at the start of the thread, it's simply a matter of
> >> integrators/developers making something in there contract that will
> >> deny
> >> all responsibility if the hosting provider of there choice doesn't
> >> work
> >> as expected, this HAS to be done during/before signing and making a
> >> contract and starting with work.
> >
> > Still, the customer likes to decide who will be the hosting provider.
> > How is the customer going to make a decision without a lot of
> > technical
> > knowledge?
> > Furthermore, if the developer has described his legal responsibilities
> > in the contract there is still the matter of having a happy customer.
> > Also, in case there is a problem the hosting company will immediately
> > blame TYPO3 or the developer, the developer has to prove that it was
> > not
> > a bug in TYPO3 and not his fault, the customer has to go back to the
> > hosting company, etc. In the end the developer spends a lot of time on
> > problems he can't do anything about, the customer is not happy and it
> > hasn't helped the reputation of TYPO3...
> >
> > Regards,
> >
> > --
> > Jigal van Hemert.
>
>
> Hey Jigal,
>
> thing is that certification program still doesn't solve the initial
> issue
> of that a developer can get a client that uses a hosting company
> that is not working with specification.
>
> The only thing a developer can say when we have a certification in
> place is : "
> Well sir, you don't use a TYPO3 certified hosting company, it's not my
> fault that XYZ doesn't work".
>
> Then you are still at a situation that the client isn't happy, except
> that the developer
> can hide behind the fact that the clients hoster doesn't use a TYPO3
> certified hoster.
>
> So in the end it really doesn't solve to much.
>
> It's also the developers responsibility to check the clients hoster
> and see
> if TYPO3 can run in that environment, he should know!!!!
>
> I am just saying that a certification program doesn't solve the
> initial problem
> in many cases.
>
> Ries
>
>
>
>
>
>
>                        regards, Ries van Twisk
>
>
>
> -------------------------------------------------------------------------------------------------
> Ries van Twisk
> tags: Freelance TYPO3 Glassfish JasperReports JasperETL Flex Blaze-DS
> WebORB PostgreSQL DB-Architect
> email: ries at vantwisk.nl
> web:   http://www.rvantwisk.nl/
> skype: callto://r.vantwisk
> Phone: +1-810-476-4196
> SIP: +1-747-690-5133
>
>
>
>
>
>
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