[TYPO3] Paypal not returning values to Webformat shop

[shielsn]

Hi Mauro,

When PayPal returns it goes back to the basket page.  The products are still 
listed there.

See the following screenshots for more explanation:

1.  A visitor orders a product and adds it to their basket.  In this case, 
it's just $1.00 worth of gift wrapping.
http://www.shieldwebdesign.com/screenshot1.htm

2.  Then they proceed to fill in there personal information and choose a 
payment method:
http://www.shieldwebdesign.com/screenshot2.htm
http://www.shieldwebdesign.com/screenshot3.htm
http://www.shieldwebdesign.com/screenshot4.htm

3.  Once the visitor pays using PayPal, they are asked to return to the 
merchant site
http://www.shieldwebdesign.com/screenshot5.htm

4.  When they return to the site, they are back at the basket page.  No 
order has been created in the back end, and no email notification from the 
web site has been sent to either the buyer or the merchant.  (The buyer and 
seller do, however, receive notification from PayPal.)
http://www.shieldwebdesign.com/screenshot6.htm

The merchant receives a notification that someone purchased something but 
there is no record of the order, which causes much confusion.

When a visitor uses either of the other two payment methods, (direct deposit 
or cheque) everything works fine.  They are then presented with an Order 
Completed.  See screenshot below for an example.
http://www.shieldwebdesign.com/screenshot7.htm


Why is no order created in the TYPO3 backend?
Which preferences should be set inside of PayPal in order for this to work?
Which input fields in the HTML template are being used and which ones need 
to stay the same.

We have followed through the logic in the scripts and find that PayPal 
should be sending something back.  But what?  And what happens at the basket 
at the point of return to make it record the new order in the table?

I hope this makes more sense.  Thanks again for your help.

shielsn


"Mauro Lorenzutti" <mauro.lorenzutti at webformat.com> wrote in message 
news:mailman.20723.1144048629.3122.typo3-english at lists.netfielders.de...
> Hi Shielsn,
>
>> 1.  Yes, it returns to the basket products list - I'm not sure if the 
>> return
>> page should be configured in the TS or through PayPal preferences.  Was 
>> the
>> TS meant to over ride the PayPal preference settings or is it the other 
>> way
>> around?
>
> It's enough to configure the return url via TS.
>
>> 2.  How can I find out if the client cookie is cleaned?
>
> When paypal returns to the basket page, the basket is empty or
> presents the products put in?
>
>> 3.  Here is the TS config of PayPal
>>     # PayPal
>>     50.title = PayPal credit account payment
>>     50.image.file = fileadmin/templates/extendedshop/pi1/paypal.gif
>>     # PayPal Data
>>     50.bankcode = paypal
>>     50.UICCODE = AUD
>>     50.ShopLogin = xxxx at xxxx.com
>>     50.bankname = PayPal
>>     50.banklink = www.paypal.com
>>     50.return = http://www.redcurrant.com.au/index.php?id=36
>>     50.paylink =
>> https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&upload=1
>
> It seems to be all ok...
>
>
> I don't try the payment on your site so I can't see the behaviour of
> the paypal gateway. Does the payment works correctly (i.e. are the
> payment data correctly sent to paypal)?
> Have you changed the name of the input fields in the HTML template?
>
>
> Regards,
> Mauro Lorenzutti
>
>
> e-mail:  mauro.lorenzutti at webformat.com
>
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