[TYPO3-typo3org] Documentation - Mailing Lists / E-mail

[Alex Heizer]

Hi Michael,

This is the first time this particular problem came up. I've fixed it 
now with a regexp filter in the forum, but this means any @ symbols in 
anyone's code that gets posted will also be translated (including the 
one in this sentence).

The problem is caused only by people using mail readers to post messages 
back and forth which are set up to add an original sender's name and 
email address to their replies, since the forum itself won't cause the 
behavior the original poster brought up.

Shutting down the site for non-registered users would be kind of 
pointless, since the whole idea is to offer an open way for people to 
easily browse and search through TYPO3 support messages. Making people 
register to simply find information that's already been answered is just 
as troublesome as having to sign up for a bunch of mailing lists or set 
up a news reader. It's a pain having to manage different forum logins 
just to get information which is supposed to be free, and ultimately 
keeps the community small. If everyone posted through the forum instead 
of replying through their mail readers, this kind of thing wouldn't be 
an issue, but  most of the people who have the knowledge don't ever use 
the forum, and most of the newbies who use the forum to ask the 
questions don't use mailing lists or newsgroups. It's actually a pretty 
sad support situation, since the people most capable of providing 
answers often seem resistant to adapting to using new technologies that 
their target market end users prefer to use.

Alex




Michael Stucki wrote:
> Hi Alex,
>
> I remember that this came up some time ago already, and I thought you had
> fixed it then. Now I wonder why this question is coming up again?
>
> I think it is a no-go for a mailinglist archive to publish email addresses
> in clear text. Of course, there's no total control to avoid publication of
> someone's email address on any website, but at least the *.typo3.org
> websites should do their best to hide them from a visitor.
>
> See this page which shows how Mailman handles it (quite simple):
> http://lists.netfielders.de/pipermail/typo3-team-typo3org/2007-January/002080.html
>
> If Jive is not capable of doing that, I would even consider to require a
> login for that page (therefore, shutting it down for non-registered users).
>
> - michael
>
> Alex Heizer wrote:
>
>   
>> Hi,
>>
>> Unfortunately, this isn't a Jive or Mailman thing that can be "fixed",
>> you'll notice this kind of thing in the mailinglists and newsgroups,
>> too, when someone replies like this. This is because when someone
>> replies to your original post they have their mail program set to put in
>> the original sender's name and email address when they reply to a post.
>> Your reply to them in the same thread didn't include their name and
>> header, because you don't have your mail reader set to output their name
>> and address. I'd suggest when you see this happen, write to that person
>> and kindly suggest they change their mail reader to not attach email
>> addresses in the body of the message in their replies. We manually
>> removed your email address in that thread.
>>
>> This is the kind of thing that moderation of the forums would help.
>>
>> Cheers,
>> Alex
>>
>>
>>
>> Daniel Brüßler wrote:
>>     
>>> Hello Matthias,
>>>
>>> sorry - but it's not possible to change this, but we have it in our
>>> wishlist now. We use Jive and have to wait until this feature exists.
>>>
>>> kind regards
>>> Daniel Brüßler
>>>
>>>
>>>
>>> Matthias Habegger schrieb:
>>>   
>>>       
>>>> hi there,
>>>>
>>>> spam in my e-mail-account is increased since the mailing list is also on
>>>> typo3.org
>>>>
>>>> every e-mail adress is obvious in the mailing lists
>>>>
>>>> for example my e-mail adress in this tread.
>>>>
>>>> http://support.typo3.org:8080/jive/thread.jspa?threadID=89779&tstart=105
>>>>
>>>> Best regards
>>>> Matthias
>>>>     
>>>>         
>>> _______________________________________________
>>> TYPO3-team-typo3org mailing list
>>> TYPO3-team-typo3org at lists.netfielders.de
>>> http://lists.netfielders.de/cgi-bin/mailman/listinfo/typo3-team-typo3org
>>>
>>>
>>>       
>
>