[TYPO3-typo3org] TYPO3 Jive support forum

[Alex Heizer]

There's an option to show or not show email addresses, and since the 
forum is supposed to be a web-based version of the mailing lists, people 
should only be replying to posts or creating new ones as forum members. 
Therefore, I just hid all email addresses for the forum.

Alex


Jan-Hendrik Heuing [DD] wrote:
> Aaaarg...
>
> I just saw that email-links are plain email-links... Just searching as I am 
> getting my first SPAM-mails in that mailbox I got for a year now... Could 
> you please either make it password protected or crypt those email-links like 
> you can do with TYPO3?
>
> My "official" email is full name, but still I would like to keep that as 
> long as possible, and wasting that just because of some software not being 
> able... you get what I mean ;)
>
> thanks!
>
> JH
>
>
> "Alex Heizer" <alex at tekdevelopment.com> schrieb im Newsbeitrag 
> news:mailman.9603.1151864468.30412.typo3-team-typo3org at lists.netfielders.de...
>   
>> Hi all,
>>
>> The support forum that I had set up for the TYPO3 community is mostly 
>> ready to go at http://support.typo3.us . I have imported most of the key 
>> groups, especially the incredibly large English list, and have secured the 
>> license for it so that we can use it free of cost from the very generous 
>> and open-source-friendly Jive software developers. I haven't imported the 
>> German list, which is equally as large as the English list, but this 
>> import is planned for the near future. Since it will take approximately 
>> 3-4 days (72+ hours, at least), I intended to start the import after all 
>> of the other groups had been imported.
>>
>> A lot of the questions on the English list are recurring questions that 
>> have been answered many times in the past, and in the past month I've seen 
>> quite a few "search the newsgroup" replies to new users.  So having the 
>> forum go live could certainly help with the dissemination of knowledge. I 
>> plan to offer the forum to the US and English lists as available for 
>> people to begin using as *the* TYPO3 support forum in beta mode for a week 
>> or two to get some real world feedback. This will start getting people 
>> looking for answers and using the forum on a regular basis.
>>
>> Since the forum has an integrated knowledge base, it's very easy for any 
>> forum member to suggest that a post/thread be a KB article, and it's very 
>> easy for a KB admin to convert a forum thread to a KB article. So as the 
>> site gets used more the KB can easily grow based on all of the existing 
>> posts of the last 3 years.
>>
>> Questions/thoughts:
>> - Currently this forum is at http://support.typo3.us -- where should it 
>> eventually go? And if it should go on a typo3.org subdomain, when should 
>> we set up the domain parking, before or after the beta period? I 
>> personally would recommend 'http://support.typo3.org', but that's just my 
>> preference.
>> - Do we also want a separate knowledgebase subdomain in addition to a 
>> forum one?
>> - There is no single sign-on for mailinglist or typo3.org users to 
>> integrate with the forum. This means to post to the forum users will need 
>> to sign up with a new account and put in the email address they use for 
>> the mailing lists in order for posts to be sent through the lists. If the 
>> email address is the same as in the mailing list, they will be posted once 
>> they are posted to the forum. The real world test will be to see what 
>> happens if the email address doesn't match. Current testing indicates the 
>> posts don't get accepted by the mailing list but still appear in the 
>> forum.
>> - The forum has the default design, but we plan to use the typo3.org 
>> design to coordinate (modified to accommodate the forum's wider content 
>> area).
>>
>> If people are happy with me offering this as-is to the community for open 
>> testing before going "live", I'll do that in the next few days.
>>
>> Cheers,
>> Alex
>>
>>
>>     
>
>
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