[Typo3-typo3org] Groupware solution helping instrument

[Jan-Hendrik Heuing [NF]]

We are currently working / experimenting / writing on concepts for an 
intranet application, which holds content areas (knowledgebase, faq, 
link-catalogs), communication-tools (blog, wiki,...), ticketsystem (via web, 
mail,...)  etc., all integrated with each other, and most important: project 
related not tree based. So that you can give access to the whole thing to a 
client, and he does only see what he is meant to see. This is not related to 
parts of the tree, then it would be separate things for separate usersgroup 
hich makes no sense.

But anyway: As we are also using exchange as it has a lot of features we 
really like, both are connected. MS CRM via Exchange also... So if a client 
sends a mail with a new request (via web or mail), it's automaticly shown in 
the clients record in the crm and the other way around.

Those things are either done already or in concept / brainstorming phase.

But anyway, finaly we do not want to get rid of Exchange, but see the 
benefit of a webbased integrated solution with single-signon, so we combine 
both. There still is a LOT of work, and concept grows every day, for sure 
faster then development of it ;)

JH

"Juergen Egeling" <egeling at punkt.de> schrieb im Newsbeitrag 
news:mailman.564.1115899825.23441.typo3-team-typo3org at lists.netfielders.de...
>* Jörg-Alexander Roth <mail at zeusmedia.de> [050512 13:44]:
>> I would recommend vTiger (www.vtiger.com) as full OpenSource-Version (it
> I'll have a look at it, thanks for the pointer.
>
>> @Juergen:
>> Did you already check out the SuSe Linux OpenExchange (SLOX) solution?
>> Well, it's not completely "free" but worth the 1.500 EUR. It migrates
>
> I did not test it by now, my "idea" that I have is:
> 1.) "open" in the way that it uses standards (not *de facto* standards but
>  "real ones", where I can get other data out. (e.g. we use GS-Auftrag
>  for bookkeeping, as they now support mysql and I can get the data
>  out of it with some little scripts.
> 2.) UNIX is a must, if it supports windows, thats great, but just because
>  I think it is better designed, as they have to support two different 
> systems
>  and could not "assume" some things, but have to test and verify them.
> 3.) Somehow integration into TYPO3, either that I can use the same 
> authentication
>  for both systems (LDAP), etc. pp.
> 4.) *GOOD* Webinterface that supports "near all" features, because we have
>  several people working frmo home, sitting their babies. I need to 
> integrate
>  them.
> 5.) Mail system, where I can use whatever frontend mailer, e.g. mutt/elm/
>  Windows mailer, etc. pp.
>
>> all the isle-solutions of an enterprise to one system. There are of
>> course some elements missing (like a larger projectmanagement) but you
>> are able to expand the system on your own.
>
> That sounds great.
>
>> In other "news" I'm currently planning and developing a CRM-Package for
>> Typo3. My (and others) intention is to expand or replace the Doc-Module.
>
> Is there no way to enhance tiger to get into TYPO3 with login, etc. pp.
>
>> The extension-plan includes customer management, time management,
>> project management, document-management (filesys) and related components
>> from the ECM specifications (AIIM). So you will get another milestone to
>
> This is what we planned ages ago and never had time. Any ideas on
> what help you could need?
>
> Juergen