[Typo3-bugs] Bugfixing workflows

[Karsten Dambekalns]

Hi.

On Saturday 26 March 2005 18:01, Michael Stucki wrote:
> > Has been changed. But I still vote for duplicates being closed - they can
> > be closed, even if their "original" is still open. Marking a duplicate as
> > resolved might make people think they are resolved in the sense of
> > "fixed".
>
> You can specify an ID for the duplicate of the bug when you resolve it, but
> you can't do if you close it.

Ok. Then there's no point in doing it like I said. But, wait, read on...

> > Another point about resolved/closed: If a bug is resolved, does it stay
> > resolved, or is it ever closed (e.g. if the fix is confirmed to work)?
>
> It stays resolved (at least I never changed a "resolved" bug once again).
>
> Since I am pretty sure that there was a reason for differing between
> "resolved" and "closed", I think that a Mantis manual could probably
> resolve/close this question :-)

From the manual on "Resolve Bug":
This option on the View Bugs page allows you to resolve the bug. It will lead 
you to a page where you can set the resolution state and a duplicate id (if 
applicable). After choosing that the user can choose to enter a bugnote 
detailing the reason for the closure. The bug is then set to the Resolved 
state. The reporter should check off on the bug by using the Close Bug 
button.

"Close Bug":
This is a button that appears on the bug view pages for users that are 
authorized to close bugs. Depending on the configuration, users may be able 
to close bugs without having to resolve them first, or may be able to only 
close resolved bugs. After the button is clicked, the user is redirected to a 
page where a bugnote maybe added.

So it seems bugs should be resolved in all cases when they are "real", and the 
closed by the submitter if the fix is confirmed. That's what I thought, too.

Duplicates should therefore be resolved (to provide the dupe id) and 
immediately closed. After all, a closed bug should be closed. Whether it was 
a dupe or fix can always be seen from the status, resolution, ...

Karsten
-- 
Karsten Dambekalns
TYPO3 Association - Active Member
http://association.typo3.org/