[TYPO3-english] new admin - user login help
Lara Burton
emailforweb at gmail.com
Fri Oct 9 00:37:57 CEST 2009
> I am a student at a university and I was hired as a webmaster for our
> college server. Part of my responsibilities include maintaining a TYPO3
> Version 4.0 website. Having no previous experience with TYPO3, I am
> learning my way around, but I have a problem I cant solve yet.
>
> May I ask for some advice? Here is an email from a department secretary:
>
> [quote]
>
> At the beginning of the semester I moved into a different office and
> acquired an existing computer. I had Computer Support install Internet
> Explorer which is the browser needed to work on the current website but
when
> I go to [the TYPO3 login screen] this is the message I get:
>
> You have not activated your user name. Would you like to activate your
user
> name now? This requires an active Internet connection.
>
> I click Yes and this message appears:
>
> Error during seat activation process. There are no free seats available
for
> this license. Please contact your system administrator.
>
> [/quote]
>
> She is still able to logon from her old computer, just not the new one.
[Christopher Torgalson]
This is nothing to do with TYPO3. It sounds like she's unable to
connect to the internet at all.
[Lara]
Thank-you for your quick response--but if she is able to connect to the
TYPO3 login screen, and receive a TYPO3 error message, she is getting
Internet connection. As a new administrator, I don't understand the "Error
during seat activation process. There are no free seats available for this
license." message.
Thank-you again
elby - Lara Burton
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