[TYPO3-english] new admin - user login help

[Christopher Torgalson]

Hello,

On Thu, Oct 8, 2009 at 3:07 PM, Lara Burton <emailforweb at gmail.com> wrote:
> Hello
>
> I am a student at a university and I was hired as a webmaster for our
> college server.  Part of my responsibilities include maintaining a TYPO3
> Version 4.0 website.  Having no previous experience with TYPO3, I am
> learning my way around, but I have a problem I can’t solve yet.
>
> May I ask for some advice?  Here is an email from a department secretary:
>
> [quote]
>
> At the beginning of the semester I moved into a different office and
> acquired an existing computer.  I had Computer Support install Internet
> Explorer which is the browser needed to work on the current website but when
> I go to [the TYPO3 login screen] this is the message I get:
>
> You have not activated your user name.  Would you like to activate your user
> name now?  This requires an active Internet connection.
>
> I click ‘Yes’ and this message appears:
>
> Error during seat activation process.  There are no free seats available for
> this license.  Please contact your system administrator.
>
> [/quote]
>
> She is still able to logon from her old computer, just not the new one.
>
> All the best and thank-you,



This is nothing to do with TYPO3. It sounds like she's unable to
connect to the internet at all.


-- 
Christopher Torgalson
http://www.typo3apprentice.com/