[TYPO3-hci] Surveys and known facts?
Sebastian Erlhofer
erlhofer at mindshape.de
Fri Nov 17 15:46:37 CET 2006
I will close the usability-survey end of next week. Your comments are
welcome in the wiki. We then will try to get it online as fast as
possible.
Greetings,
-sebastian
> Hi all,
> At my day job (Technical University Eindhoven www.tue.nl) we have dozens
> if
> not hundreds of what you'd call regular-to-newbie TYPO3 users plus a small
> set of experienced ones. I'd be happy to arrange for a survey to be
> distributed among them and return the results here.
>
> Bas
>
> --------- Original Message --------
> From: TYPO3 human computer interaction team
> <typo3-team-hci at lists.netfielders.de>
> To: typo3-team-hci at lists.netfielders.de
> <typo3-team-hci at lists.netfielders.de>
> Subject: Re: [TYPO3-hci] Surveys and known facts?
> Date: 17/11/06 11:40
>
>>
>> Patrick Broens wrote:
>> > Hi Staffan,
>> >
>> > +1
>> >
>> > There was already a suggestion about this from Sebastian Erlhofer
>> in
>> > June. I think the best way to get to know wat a
>> newby/regular/expert
>> > user thinks about TYPO3 and its usability is having a survey. We
>> can
>> > invent a lot of new functionality, but are the regular users
>> waiting
> for
>> > such improvements? After all, almost everybody in this list is not
>> a
>> > regular user.
>>
>> That is the first rule we all should remember. Kasper is the most
>> tainted user - so ignore him :-)
>>
>>
>> > The only question right now is if we can get enough regular and
> novice
>> > users to participate. That all depends on the promotion of the
>> survey
> by
>> > the agencies who provide TYPO3 for their clients.
>>
>> A massive PR campaign is needed and probably some work to get companies
>> with interests in TYPO3 to participate.
>>
>> > You can find the draft for the survey Sebastian suggested at
>> > http://wiki.typo3.org/index.php/Usability_Survey
>> >
>> > To get a good impression it really needs to be updated with other
>> > questions then available right now.
>> >
>> > Some things we have to take care about:
>> > (1) The survey has to be multilingual, not only in English. A lot
>> of
>> > regular users have setup their backend to their own language and
> don't
>> > know what you are talking about when using English terms only.
>>
>> + 3 And should be possible. Automatic translation as base - so that
>> terms stays the same. Put me up for Swedish!
>>
>> > (2) Separate the questions according to the role and the experience
>> > users have. Don't show questions about Typoscript when the
>> respondent
> is
>> > a newby editor.
>>
>> +1 Absolutely necessary.
>>
>> > (3) Use images to explain the questions and the answers provided.
>> > (4) There are a lot of suggestions how we can improve the
>> usability.
>> > Show them in the survey and ask what the respondents think of it.
>> For
>> > instance the discussion pull-down menu / tabbed menu / separate
> windows
>> > on a desktop.
>>
>> > It will be quite some task to conduct a survey like this and I'm
> willing
>> > to cooperate in it, as I am the developer of pbsurvey :-))
>>
>> Thats a nice addition to the work force :-)
>>
>>
>> > Maybe it is a good idea to have this survey before the -not
>> planned-
>> > meeting of the HCI group. The results can be very interesting for
> this
>> > meeting.
>>
>>
>> I guess so - maybe not a huge one - but some kind of survey is probably
>> needed to get a grip of the situation.
>>
>> ..staffan, Sweden
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>>
>>
>>
>
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