[TYPO3-hci] Surveys and known facts?

[Bas]

Hi all,
At my day job (Technical University Eindhoven www.tue.nl) we have dozens if
not hundreds of what you'd call regular-to-newbie TYPO3 users plus a small
set of experienced ones. I'd be happy to arrange for a survey to be
distributed among them and return the results here.

Bas

--------- Original Message --------
From: TYPO3 human computer interaction team
<typo3-team-hci at lists.netfielders.de>
To: typo3-team-hci at lists.netfielders.de
<typo3-team-hci at lists.netfielders.de>
Subject: Re: [TYPO3-hci] Surveys and known facts?
Date: 17/11/06 11:40

>
> Patrick Broens wrote:
> &gt; Hi Staffan,
> &gt;
> &gt; +1
> &gt;
> &gt; There was already a suggestion about this from Sebastian Erlhofer in
> &gt; June. I think the best way to get to know wat a newby/regular/expert
> &gt; user thinks about TYPO3 and its usability is having a survey. We can
> &gt; invent a lot of new functionality, but are the regular users waiting
for
> &gt; such improvements? After all, almost everybody in this list is not a
> &gt; regular user.
>
> That is the first rule we all should remember. Kasper is the most
> tainted user - so ignore him :-)
>
>
> &gt; The only question right now is if we can get enough regular and
novice
> &gt; users to participate. That all depends on the promotion of the survey
by
> &gt; the agencies who provide TYPO3 for their clients.
>
> A massive PR campaign is needed and probably some work to get companies
> with interests in TYPO3 to participate.
>
> &gt; You can find the draft for the survey Sebastian suggested at
> &gt; http://wiki.typo3.org/index.php/Usability_Survey
> &gt;
> &gt; To get a good impression it really needs to be updated with other
> &gt; questions then available right now.
> &gt;
> &gt; Some things we have to take care about:
> &gt; (1) The survey has to be multilingual, not only in English. A lot of
> &gt; regular users have setup their backend to their own language and
don't
> &gt; know what you are talking about when using English terms only.
>
> + 3 And should be possible. Automatic translation as base - so that
> terms stays the same. Put me up for Swedish!
>
> &gt; (2) Separate the questions according to the role and the experience
> &gt; users have. Don't show questions about Typoscript when the respondent
is
> &gt; a newby editor.
>
> +1 Absolutely necessary.
>
> &gt; (3) Use images to explain the questions and the answers provided.
> &gt; (4) There are a lot of suggestions how we can improve the usability.
> &gt; Show them in the survey and ask what the respondents think of it. For
> &gt; instance the discussion pull-down menu / tabbed menu / separate
windows
> &gt; on a desktop.
>
> &gt; It will be quite some task to conduct a survey like this and I'm
willing
> &gt; to cooperate in it, as I am the developer of pbsurvey :-))
>
> Thats a nice addition to the work force :-)
>
>
> &gt; Maybe it is a good idea to have this survey before the -not planned-
> &gt; meeting of the HCI group. The results can be very interesting for
this
> &gt; meeting.
>
>
> I guess so - maybe not a huge one - but some kind of survey is probably
> needed to get a grip of the situation.
>
> ..staffan, Sweden
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>
>
> 

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