[TYPO3-hci] PPT: Ideas to improve the Usability of Typo3, 4.x / 5.0

[Lene Nielsen]

We try again sending

Hi Jens
As initiators to the HCI group that is now closed down and working with usability, we are still following the discussions in the HCI forum and find your PPT interesting. We have come up with 10 usability heuristics for TYPO3. They are drawn from different sources, Jacob Nielsen, Preece Rogers & sharp, Tognazzzi, Shneiderman, More & Fitz. See below. We intend to provide feedback to your slides with reference to the heuristics. We expect to finish our work in a weeks time, but (to everybody) please feel free to comment on the 10 usability heuristics.
Lene Nielsen & Mads Bødker, CBS, HCI group

1.1.Match between system and working processes in the real world
2.Consistency and standards
3.Recognition rather than recall
4.Relevant to user’s needs
5.Fitts's Law
6.Learnability
7.Use of Metaphors
8.Law of proximity
9.Law of similarity
10.Design dialog to yield closure

*1. Match between system and the real world*
The system should speak the users' language, with words, phrases and 
concepts familiar to the user, rather than system-oriented terms. Follow 
real-world conventions, making information appear in a natural and 
logical order.
*2. Consistency and standards*
Users should not have to wonder whether different words, situations, or 
actions mean the same thing. Follow platform conventions.
*3. Recognition rather than recall*
Make objects, actions, and options visible. The user should not have to 
remember information from one part of the dialogue to another. 
Instructions for use of the system should be visible or easily 
retrievable whenever appropriate.
*4. Relevant to the user’s needs *
Make the system match the needs of different kinds of users in different 
kinds of situations.
*5. Fitts's Law*
The time to acquire a target is a function of the distance to and size 
of the target.
*6. Learnability*
Ideally, products would have no learning curve: users would walk up to 
them for the very first time and achieve instant mastery. In practice, 
all applications and services, no matter how simple, will display a 
learning curve.
*7. Metaphors, Use of*
Choose metaphors well, metaphors that will enable users to instantly 
grasp the finest details of the conceptual model.
*8. Law of Proximity*
The Gestalt law of proximity states that "objects or shapes that are 
close to one another appear to form groups" (Moore, Fitz 1993). Even if 
the shapes, sizes, and objects are radically different, they will appear 
as a group if they are close together. How they are grouped is important 
also. In designing instruction, it may be sometimes necessary to 
eliminate or place elsewhere elements of the instruction that do not 
lend themselves to the grouping taking place, to "create a stronger 
sense of groups and differences" (Moore, Fitz 1993). In their example, 
Moore and Fitz eliminated two sentences of information from instructions 
on disassembling a light switch; this information did not pertain 
directly to the tasks at hand but rather on background information that 
may best be located elsewhere (or even assumed by the learner).
*9. Law of Similarity *
Gestalt theory states that objects that appear to be similar will be 
grouped together in the learner’s mind (Moore, Fitz 1993). For visual 
instruction, this can include font styles, size, and color, for example. 
In the graphic below, the learner is likely to discern a shape in the 
middle, though each individual object is the same color.
*10. Design dialog to yield closure*
Sequences of actions should be organized into groups with a beginning, 
middle, and end. The informative feedback at the completion of a group 
of actions gives the operators the satisfaction of accomplishment, a 
sense of relief, the signal to drop contingency plans and options from 
their minds, and an indication that the way is clear to prepare for the 
next group of actions.

-- 
Lene Nielsen
Dept. Of Informatics
Copenhagen Business School
Howitzvej 60
2000 Frederiksberg
T:+45 3815 3358
Fax: +45 3815 2401
Mobile: +45 28707763
http://experts.cbs.dk/index.asp?func=6.html&id=193


-- 
Lene Nielsen
Dept. Of Informatics
Copenhagen Business School
Howitzvej 60
2000 Frederiksberg
T:+45 3815 3358
Fax: +45 3815 2401
Mobile: +45 28707763
http://experts.cbs.dk/index.asp?func=6.html&id=193

-- 
Lene Nielsen
Dept. Of Informatics
Copenhagen Business School
Howitzvej 60
2000 Frederiksberg
T:+45 3815 3358
Fax: +45 3815 2401
Mobile: +45 28707763
http://experts.cbs.dk/index.asp?func=6.html&id=193


-- 
Lene Nielsen
Dept. Of Informatics
Copenhagen Business School
Howitzvej 60
2000 Frederiksberg
T:+45 3815 3358
Fax: +45 3815 2401
Mobile: +45 28707763
http://experts.cbs.dk/index.asp?func=6.html&id=193