[TYPO3-project-seminars] Support for the Seminar Manager

[Oliver Klee]

Dear Seminar Manager users,

we (the Seminar Manager development team) now offer a couple of support 
packages for you. These might be especially interesting for you if you 
currently don't need any new features, but would like any bugs to be 
fixed quickly.

These are the available options:

Generally, please do *not* contact me for free support via e-mail! 
Please use this newsgroup/mailing list instead so that other people can 
read you question and benefit from the answers as well.


* Free public support

Free public support is provided via this mailing list/newsgroup (which 
you are reading at the very moment). Please note that we don’t guarantee 
that you’ll get replies to all your questions there or that replies will 
be within 24 hours.

The mailing list and newsgroup are synced, so you just need one of them 
to stay informed.


* Standard support package: Paid support for bug fixes

This paid support package guarantees that all bugs (not features) which 
you enter into the bug tracker will be taken care of. This support 
package is available for a one-year period and can be purchased as a 
subscription. For current prices, please contact the extension author.


* Premium support package: Paid support for bug fixes plus personal 
support via e-mail

This support package is the same as the standard support package but 
with an additional 120 minutes of e-mail support by the extension author 
(or phone support if you can get him on the phone). This support package 
also is valid for one year and can be purchased as a subscription. For 
current prices, please contact the extension author.


* Personal support by the extension author via e-mail or phone, paid by 
the hour

Personal support by the extension author via e-mail or phone is also 
available. Please contact the extension author for details.


Best regards,


Oliver