[TYPO3-doc] Defining official documentation
Francois Suter
fsu-lists at cobweb.ch
Fri Apr 23 09:20:35 CEST 2010
Hi,
> I wouldn't. I still get mails from people who are using the address from
> the manual to send feedback without having to report a bug. Mostly some
> thoughts about what is missing, or small things like spelling errors and
> the like. It's an easy way for users to send that kind of feedback and I
> wouldn't take that possibility away as the only other way would then be
> to use the bug tracker, which requires a typo3.org account and some
> understanding of how mantis works.
OK, point taken. Currently the core documentation uses info at typo3.org. I
wonder if many mails are sent to this address with questions about a
given manual. I'll ask Peter Pröll about this, since he's the one who
answers to that address.
If it represents few mails maybe we can keep using this address.
Personally I wouldn't want to make it too easy to get in touch with the
documentation team, because I don't want to answer tons of mail. I would
rather educate people to use the documentation newsgroup and the bug
tracker. Actually I guess that's also something that should be added to
every official manual (I just started a page to remember all that stuff
[1]).
Cheers
--
Francois Suter
Cobweb Development Sarl - http://www.cobweb.ch
[1] http://forge.typo3.org/wiki/typo3v4-documentation/Document_structure
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