[TYPO3-jobs] Customers hiring TYPO3 Developers to steal sites

[Andreas Becker]

Hi All

In another case we would like to get your ideas too.

We heard already a lot about Developers which got not paid by customers and
it seems that in Germany there seems to be quite a lot, thow we never had
problems with customers of US (it is just the opposite of a lot of German
customers like it seems - as US clients mostly pay in advance).

The current case:

A customer which has a valid contract with an agency pays 50%, but then is
not willing to pay the rest. Instead he hires another TYPO3 Developer from
Austria to steal the complete website! Before that customer also contacted
Mittwald where he hosted his old sites.

An employee of Mittwald also verified that the customer asked them to move
the site to their server. Also Mittwald developers used the Access Data of
the customer to access the TYPO3 website on the Server of the Agency which
is running under a Domain belonging to that agency. As one of their
employees told us he wanted to check if it would be a login for to a panel
(he also said that he has no big idea about TYPO3). Anyway!

The Austrian developer than installed bnbbackupext to pull a complete
backup.

We don't want to discuss here if a customer should have admin access or not
- this one had admin access - others have not - or VPN access etc - it is
more about the TYPO3 Developers who access the site without prior
permission, with the access Data they have got from the customer.

But we would like to hear your opinion and ideas about how you would handle
the fakt, that other TYPO3 Developers or MITTWALD.de Employees move into a
website on your server, even they see in the header comment, the URL not
belonging to the customer etc. AND on several other places that the site is
NOT developed by the customer and that it is a site in development.

And how do you deal with the "internationalization" problem?

i.e. a German Customer living and working in Spain asks Mittwald where he
hosts his old site to move the site without the agencies consent from their
server to Mittwald and than finally hires an Austrian in Austria do do that
job as Mittwald (so they told us) only moves sites via FTP and SSH.

Lets hear your ideas and opinions what you would do in such a situation
where non paying customers hire other TYPO3 Developers to get the TYPO3
website.

Thanks to logflies on the server and in TYPO3 you have all IPs so you can
verify that one IP came from unitymedia (probably a private account near
Bielefeld), than the 46.... which belonged to Mittwald (already verified
with them) and the third from Austria belonging to "Highway Customers -
Telekom Austria". Also a Skype Recording has been send to the agency (I
think it was not intended by the customer ;-) were the customer is talking
to one of those developers who accessed the site and where an employee of
the customer suggests to pull the website without agency consent.

Thanks for your ideas and answers.

Andi