[TYPO3-english] Help with upload of photos to typo3 based website

Bernd Wilke t3n at pi-phi.de
Thu Jan 7 08:44:15 CET 2016


Am 06.01.2016 um 15:39 schrieb Zoe Castle:
> It is a bit strange - I have not changed my Macbook or safari or
> settings or anything but all of a sudden I can no longer upload photos
> to our news page via Typo3.
> Mac OS X Version 10.7.5
> Safari Version 6.1.6 (7537.78.2)
>
> We have used Typo3 to build the company website at least 6 or 7 years
> ago. I am non technical and have been adding news items and uploading
> files since it was online.
> If you take a look at this page of the company website you will see what
> and when this began to change for me:
> http://www.visualproductions.nl/news.html
>
> 26 November I could add photos but by 30 November I could no longer add
> them. I am also unable to add photos to our Gallery page.
>
> Please can you advise me how to solve this?
> I actually think this is a new bug rather than my being an incompetent
> user .... but happy to be proved wrong so long as I can get a fix or
> work around asap!! ;-)

a new bug would result in a change of some software or configuration: 
which software or configuration has changed around that date?
TYPO3? I assume not.
your browser? maybe the handling of uploads in the browser has changed. 
your upload may include flash and javascript. maybe there are some 
restrictions?

it would be helpful if you can give an error message of your tries to 
upload.

other ideas which does not include changed software or configuration:
* you have a new camera and your new photos are way bigger than before 
and all new photos are bigger than the (unchanged!) filesize limit for 
uploads.
* you have reached the limit of your disk quota and there is no space to 
store further photos.

I hope I could help, otherwise: contact your webadmin or your hosting 
provider for more error debugging.

bernd


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