[TYPO3] Frontend admin panel for backend users not appearing

[Scott Ott]

I have done all that I'm supposed to do to enable the frontend admin 
panel for backend users that I have assigned editing privileges to.
I followed these instructions: 
http://typo3.org/documentation/tips-tricks/frontend-editing
When they login, they are taken to the frontend, and can see the little 
pencil icons, and edit content, but the admin panel doesn't appear.
1) I have only two hunches. One is that the admin panel is a pop-up 
that's blocked by my browsers (IE and FireFox).
2) I'm using a template from called Zen Light from Mediatech.net, and 
perhaps it's not compatible...however, I have no indication of this.

What am I doing wrong?

Thank You,
Scott Ott