[TYPO3-typo3org] TYPO3 Jive support forum

Jan-Hendrik Heuing [DD] jh at digitaldistrict.de
Thu Jul 6 20:02:01 CEST 2006


Aaaarg...

I just saw that email-links are plain email-links... Just searching as I am 
getting my first SPAM-mails in that mailbox I got for a year now... Could 
you please either make it password protected or crypt those email-links like 
you can do with TYPO3?

My "official" email is full name, but still I would like to keep that as 
long as possible, and wasting that just because of some software not being 
able... you get what I mean ;)

thanks!

JH


"Alex Heizer" <alex at tekdevelopment.com> schrieb im Newsbeitrag 
news:mailman.9603.1151864468.30412.typo3-team-typo3org at lists.netfielders.de...
> Hi all,
>
> The support forum that I had set up for the TYPO3 community is mostly 
> ready to go at http://support.typo3.us . I have imported most of the key 
> groups, especially the incredibly large English list, and have secured the 
> license for it so that we can use it free of cost from the very generous 
> and open-source-friendly Jive software developers. I haven't imported the 
> German list, which is equally as large as the English list, but this 
> import is planned for the near future. Since it will take approximately 
> 3-4 days (72+ hours, at least), I intended to start the import after all 
> of the other groups had been imported.
>
> A lot of the questions on the English list are recurring questions that 
> have been answered many times in the past, and in the past month I've seen 
> quite a few "search the newsgroup" replies to new users.  So having the 
> forum go live could certainly help with the dissemination of knowledge. I 
> plan to offer the forum to the US and English lists as available for 
> people to begin using as *the* TYPO3 support forum in beta mode for a week 
> or two to get some real world feedback. This will start getting people 
> looking for answers and using the forum on a regular basis.
>
> Since the forum has an integrated knowledge base, it's very easy for any 
> forum member to suggest that a post/thread be a KB article, and it's very 
> easy for a KB admin to convert a forum thread to a KB article. So as the 
> site gets used more the KB can easily grow based on all of the existing 
> posts of the last 3 years.
>
> Questions/thoughts:
> - Currently this forum is at http://support.typo3.us -- where should it 
> eventually go? And if it should go on a typo3.org subdomain, when should 
> we set up the domain parking, before or after the beta period? I 
> personally would recommend 'http://support.typo3.org', but that's just my 
> preference.
> - Do we also want a separate knowledgebase subdomain in addition to a 
> forum one?
> - There is no single sign-on for mailinglist or typo3.org users to 
> integrate with the forum. This means to post to the forum users will need 
> to sign up with a new account and put in the email address they use for 
> the mailing lists in order for posts to be sent through the lists. If the 
> email address is the same as in the mailing list, they will be posted once 
> they are posted to the forum. The real world test will be to see what 
> happens if the email address doesn't match. Current testing indicates the 
> posts don't get accepted by the mailing list but still appear in the 
> forum.
> - The forum has the default design, but we plan to use the typo3.org 
> design to coordinate (modified to accommodate the forum's wider content 
> area).
>
> If people are happy with me offering this as-is to the community for open 
> testing before going "live", I'll do that in the next few days.
>
> Cheers,
> Alex
>
> 





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