[TYPO3-hci] Surveys and known facts?
Bas
bas at kompasmedia.nl
Fri Nov 17 16:28:09 CET 2006
Hi all,
At my day job (Technical University Eindhoven www.tue.nl) we have dozens if
not hundreds of what you'd call regular-to-newbie TYPO3 users plus a small
set of experienced ones. I'd be happy to arrange for a survey to be
distributed among them and return the results here.
Bas
--------- Original Message --------
From: TYPO3 human computer interaction team
<typo3-team-hci at lists.netfielders.de>
To: typo3-team-hci at lists.netfielders.de
<typo3-team-hci at lists.netfielders.de>
Subject: Re: [TYPO3-hci] Surveys and known facts?
Date: 17/11/06 11:40
>
> Patrick Broens wrote:
> > Hi Staffan,
> >
> > +1
> >
> > There was already a suggestion about this from Sebastian Erlhofer in
> > June. I think the best way to get to know wat a newby/regular/expert
> > user thinks about TYPO3 and its usability is having a survey. We can
> > invent a lot of new functionality, but are the regular users waiting
for
> > such improvements? After all, almost everybody in this list is not a
> > regular user.
>
> That is the first rule we all should remember. Kasper is the most
> tainted user - so ignore him :-)
>
>
> > The only question right now is if we can get enough regular and
novice
> > users to participate. That all depends on the promotion of the survey
by
> > the agencies who provide TYPO3 for their clients.
>
> A massive PR campaign is needed and probably some work to get companies
> with interests in TYPO3 to participate.
>
> > You can find the draft for the survey Sebastian suggested at
> > http://wiki.typo3.org/index.php/Usability_Survey
> >
> > To get a good impression it really needs to be updated with other
> > questions then available right now.
> >
> > Some things we have to take care about:
> > (1) The survey has to be multilingual, not only in English. A lot of
> > regular users have setup their backend to their own language and
don't
> > know what you are talking about when using English terms only.
>
> + 3 And should be possible. Automatic translation as base - so that
> terms stays the same. Put me up for Swedish!
>
> > (2) Separate the questions according to the role and the experience
> > users have. Don't show questions about Typoscript when the respondent
is
> > a newby editor.
>
> +1 Absolutely necessary.
>
> > (3) Use images to explain the questions and the answers provided.
> > (4) There are a lot of suggestions how we can improve the usability.
> > Show them in the survey and ask what the respondents think of it. For
> > instance the discussion pull-down menu / tabbed menu / separate
windows
> > on a desktop.
>
> > It will be quite some task to conduct a survey like this and I'm
willing
> > to cooperate in it, as I am the developer of pbsurvey :-))
>
> Thats a nice addition to the work force :-)
>
>
> > Maybe it is a good idea to have this survey before the -not planned-
> > meeting of the HCI group. The results can be very interesting for
this
> > meeting.
>
>
> I guess so - maybe not a huge one - but some kind of survey is probably
> needed to get a grip of the situation.
>
> ..staffan, Sweden
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