[TYPO3-bugs] Discussion: Close vs. resolve in Mantis Bugtracker

[Franz Holzinger]

Hello Michael,

>>> What else?
>> This should not apply for extensions:
>>
>> | Only bugs in the current stable version will be fixed, which means
>> | that you have to check if some older bug still exists in the current
>> | version. Otherwise people should just upgrade.
> 
> That was exactly what I wrote. How about just saying "yes"? :-)

Yes, remove this for extensions.

>> Is there any way to allow it to reporters that they can reopen a closed
>> bug if the same error reappears again later? Or they should at least be
>> allowed to enter the duplicate number by themselves.
> 
> I think they can reopen a resolved issue, but not a closed one.
> However, I think that is ok this way. If a bug occurs again although it
> was fixed before, this should be reported with a new issue and adding a
> relation to the old bug number.

No, as a reporter you can neither open a resolved or a closed bug and 
you can neither assign another duplicate bug number.
And you cannot add any comments to an already resolved bug.
This is bad, because you are forced to reopen a duplicate report and 
cannot even add the duplicate number in this case. You might have found 
a situation where the same bug occurs again and the patch still does not 
work.

- Franz