[Typo3-doc] Waht we can do now. was: G'day!
    Patrick Gaumond 
    patrick at typo3quebec.org
       
    Thu Nov 10 18:45:26 CET 2005
    
    
  
Charlie Dale wrote:
> POSSIBLE APPROACH, GUIDEBOOK LIKE
> POSSIBLE APPROACH, QUESTION BASED
Both have merits but one thing still bugs me when reading part of the 
official doc and even your beta texts: "Happy talk".
Let me point you to an old (but still so important) text:
How Users Read on the Web
http://www.useit.com/alertbox/9710a.html
It was made with web in mind but I still think that we can take 
advantage of this text.
Hey! while searching for "happy talk", I found this other source (which 
cite Nielsen). Apparently it's from a powerpoint:
http://www.its.monash.edu.au/staff/web/slideshows/content-design/all.htm
Maybe the happy talk tone is good for Tutorial, but it's the only 
exception I can think of.
Patrick
    
    
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