[TYPO3-linux] Cannot login to backend panel on a new install

[Chris Jensen]

Hi Sascha,

Thanks for the prompt reply.

The db connection is ok (verified via the install tool and through 
phpMyAdmin). Though I can create new admin users (via the Install tool), 
they can't log in either.

That said, when we switched off fastCGI and reverted to modPHP, 
everything worked again. Are there any known compatibility issues 
between Typo3 and the Plesk 9.2.1 implementation of fastCGI?

Any insights would be appreciated!

-Chris Jensen

S.Korth wrote:
> Did you check the db connection with the install tool ? Everything ok ?
> Remove all admins and add a new one with the Install tool.
> If nothing helps try to check out your mysql or php logs...
> 
> Sascha
> 
> 
> Chris Jensen schrieb:
>> Hello!
>>
>> I am utterly baffled by a problem that I am facing with my new Typo3 
>> install, and, after searching through the documentation, the typo3 
>> wiki and the newsgroups, I'm thinking that the members of this 
>> mailing-list might be my only hope.
>>
>> Here is the issue:
>> We (my site administrator and I) have created a mySQL user and DB, we 
>> unpacked the Typo3 tar file as per the wiki.typo3.org Installation 
>> Basics document, and we ran the 1-2-3-GO configuration and received no 
>> errors messages on the install tool's Advanced Configuration screens. 
>> However, the backend login at http://typo3.mn-s.ca/typo3/index.php 
>> generates the following error:
>>
>> "Your login attempt did not succeed. Make sure to spell your username 
>> and password correctly, including upper/lowercase characters."
>>
>> MySQL shows the user ID is 'admin' and the password hash corresponds 
>> to the MD5 of 'password'. This is precisely what we tried to use to 
>> log on to the backend.
>>
>> We tried creating new DB users with the Install Tool (and verified 
>> that those users were being created by checking out the be_users table 
>> in the database using phpMyADmin), but those users cannot log in to 
>> the backend either. Same error message.
>>
>> Our configuration:
>> Plesk 9.2.1
>> CentOS 5.3
>> Apache 2.2.3 (PHP run as FastCGI)
>> PHP 5.1.6 (safe_mode=off)
>> MySQL 5.0.45 (sql-mode="")
>>
>> We are running Typo3 in a Plesk created subdomain.
>>
>> Even though we are running PHP 5.1, we still began with the newest 
>> version of Typo3 because the forums stated that compatibility 
>> shouldn't be a problem:
>>
>> "If you are using PHP 5.1 then you might be in luck... We are aware 
>> that enterprise Linux distributions of Novell and RedHat do not ship 
>> with PHP 5.2 yet (they both come with 5.1). Therefore, we will avoid 
>> using PHP 5.2 any specific features in TYPO3 as long as they have not 
>> switched."
>> (http://buzz.typo3.org/people/stucki/article/leaving-php4-behind/)
>>
>> However, the problems pushed us to try Typo3 4.1.10 in spite of the 
>> above statement. Unfortunately, these issues persisted in this version 
>> as well.
>>
>> As an aside, we tried the various fixes suggested in this forum post 
>> (http://bugs.typo3.org/view.php?id=4003) but none of them worked either.
>>
>> Does anyone have any idea what the problem could be? After reviewing 
>> all of the CMS options out there, it really seems like Typo3 would be 
>> best for our organization, but we can't even begin testing it (and 
>> learning its intricacies) until we can login into the backend.
>>
>> Thank you in advance for any advice you could offer.
>>
>> -Chris