[TYPO3-linux] Urgent Help Requested: Database Error: invalidusername, host, password on formerly functioning production site

[Patrick Gray]

The problem was indeed my hosting provider.  After denying a problem on
their end, this afternoon they admitted something had changed in their
MySQL configuration.  We're back up for the time being, but thinking of
changing hosting providers.  Any good "howto" type documents on moving a
typo3 site from one host to another?  Anything to watch out for or can
you just dump the DB and tarball all the files under the /html
directory?

 

 

Best Regards,

 

Patrick Gray

Prevoyance Group, Inc.

+1 914 371 2001 (tel)

+1 914 371 2002 (fax)

http://www.prevoyancegroup.com

 

________________________________

From: typo3-linux-bounces at lists.netfielders.de
[mailto:typo3-linux-bounces at lists.netfielders.de] On Behalf Of Patrick
Gray
Sent: Friday, 30 December, 2005 11:26
To: typo3-linux at lists.netfielders.de
Subject: [TYPO3-linux] Urgent Help Requested: Database Error:
invalidusername, host, password on formerly functioning production site

 

I have a relatively new typo3 installation that has been working
wonderfully for about 2 months.  This morning something went "bump in
the night" and the frontend and backend no longer work.  Any help would
be HUGELY appreciated as my boss is going to kill me after I convinced
him to go to typo3 and now it's dead in the water (even if it's not
typo3's fault).  When attempting to view either I get the following:

 

Database Error

 

The current username, password or host was not accepted when the
connection to the database was attempted to be established!

 

I've double checked all my mysql connection parameters, and can log in
and view database tables from the command line using mysql.  Username
doesn't have any funny characters.  As I mentioned, all was well until I
checked the site this AM.  No changes were made to the site that I am
aware of, although I have a funny feeling our hosting company may have
changed something.  They claim they have done nothing, and I have no
idea where to do further diagnosis.  Php does seem to have been compiled
with mysql support, and it does not appear to have been upgraded
recently.  Debug info from the install tool is:

 

### DEBUG SYSTEM INFORMATION - START ###

HTTP_HOST           : www.prevoyancegroup.com

TYPO3_HOST_ONLY     : www.prevoyancegroup.com

TYPO3_PORT          : 

PATH_INFO           : 

QUERY_STRING        : TYPO3_INSTALL[type]=phpinfo

REQUEST_URI         :
/typo3/install/index.php?TYPO3_INSTALL[type]=phpinfo

HTTP_REFERER        :
http://www.prevoyancegroup.com/typo3/install/index.php?TYPO3_INSTALL[typ
e]=config

TYPO3_REQUEST_HOST  : http://www.prevoyancegroup.com

TYPO3_REQUEST_URL   :
http://www.prevoyancegroup.com/typo3/install/index.php?TYPO3_INSTALL[typ
e]=phpinfo

TYPO3_REQUEST_SCRIPT:
http://www.prevoyancegroup.com/typo3/install/index.php

TYPO3_REQUEST_DIR   : http://www.prevoyancegroup.com/typo3/install/

TYPO3_SITE_URL      : http://www.prevoyancegroup.com/

TYPO3_SITE_SCRIPT   :
typo3/install/index.php?TYPO3_INSTALL[type]=phpinfo

TYPO3_SSL           : 

SCRIPT_NAME         : /typo3/install/index.php

TYPO3_DOCUMENT_ROOT : /mnt/webhosting/sites/p/prevoyancegroup.com

SCRIPT_FILENAME     :
/mnt/webhosting/sites/p/prevoyancegroup.com/typo3/install/index.php

REMOTE_ADDR         : 4.233.197.235

REMOTE_HOST         : 

HTTP_USER_AGENT     : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1;
SV1; .NET CLR 1.1.4322)

HTTP_ACCEPT_LANGUAGE: en-us

CONST: PHP_OS       : Linux

CONST: TYPO3_OS     : 

CONST: PATH_thisScri:
/mnt/webhosting/sites/p/prevoyancegroup.com/typo3/install/index.php

CONST: php_sapi_name: apache

OTHER: TYPO3_VERSION: 3.8.0

OTHER: PHP_VERSION  : 4.3.10

imagecreatefromgif(): 1

imagecreatefrompng(): 1

imagecreatefromjpeg(: 1

imagegif()          : 1

imagepng()          : 1

imagejpeg()         : 1

imagettftext()      : 1

OTHER: IMAGE_TYPES  : 31

OTHER: memory_limit : 

SERVER: SERVER_PORT : 80

SERVER: SERVER_SOFTW: Apache/1.3.33 (Unix) mod_perl/1.29 PHP/4.3.10

SERVER: GATEWAY_INTE: CGI/1.1

SERVER: SCRIPT_NAME : /typo3/install/index.php

SERVER: PATH_TRANSLA:
/mnt/webhosting/sites/p/prevoyancegroup.com/typo3/install/index.php

T3CV_GFX: image_proc: 1

T3CV_GFX: gdlib     : 1

T3CV_GFX: gdlib_png : 0

T3CV_GFX: gdlib_2   : 0

T3CV_GFX: im        : 1

T3CV_GFX: im_path   : /usr/bin/

T3CV_GFX: im_path_lz: /usr/bin/

T3CV_GFX: im_version: 1

T3CV_GFX: im_negate_: 1

T3CV_GFX: im_imvMask: 0

T3CV_GFX: im_combine: composite

### DEBUG SYSTEM INFORMATION - END ###

 

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