[TYPO3-english] "The requested page didn't have a proper connection to the tree-root"

[Anupam Chatterjee]

On 8/19/2014 2:05 PM, Scotty C wrote:
> Hi everyone,
>
> I hav a client running T3 4.5LTS and they managed to do something really bad *ahemdumbahem*. It appears that they destroyed a crucial part (page?) in TYPO3 and now their site just shows as a blank page.
>
> Thanks to the never-ending brilliance of Dmitry (see http://www.dmitry-dulepov.com/2009/03/blank-empty-page-in-typo3.html ), I was able to turn the blank page into an error dump and trace the disaster as follows:
>
> Fatal error: Uncaught exception 'RuntimeException' with message 'The requested page didn't have a proper connection to the tree-root! <br /><br />(Broken rootline (failed on page with uid 3885))' in /home/user/public_html/typo/typo3_src-4.5.35/typo3/sysext/cms/tslib/class.tslib_fe.php:1118 Stack trace: #0 /home/user/public_html/typo/typo3_src-4.5.35/typo3/sysext/cms/tslib/class.tslib_fe.php(1373): tslib_fe->getPageAndRootline() #1 /home/user/public_html/typo/typo3_src-4.5.35/typo3/sysext/cms/tslib/class.tslib_fe.php(980): tslib_fe->getPageAndRootlineWithDomain('3884') #2 /home/user/public_html/typo/typo3_src-4.5.35/typo3/sysext/cms/tslib/class.tslib_fe.php(826): tslib_fe->fetch_the_id() #3 /home/user/public_html/typo/typo3_src-4.5.35/typo3/sysext/cms/tslib/index_ts.php(335): tslib_fe->determineId() #4 /home/user/public_html/typo/typo3_src-4.5.35/index.php(83): require('/home/user/p...') #5 {main} thrown in
>   /home/user/public_html/typo/typo3_src-4.5.35/typo3/sysext/cms/tslib/class.tslib_fe.php on line 1118
>
> I've searched the archives and found similar posts, but most assume I can access the TYPO3 backend, which I cannot.
>
> I'm pretty sure I need to go into the database and manually set a root flag to tie things back together. If so, does anybody know of a quick and easy way to do that?
>
> Thanks as always,
> -Scott.
>

Hi Scotty,

Since you have already mentioned that you cannot access the BE. This 
should be possible through the install tool.

http://yourdomain/typo3/install

If you have the password, good. If not, give any password. You will see 
a login error with the encrypted password you just gave. Copy this and 
replace the existing value within typo3conf/localconf.php:
$TYPO3_CONF_VARS['BE']['installToolPassword']

Check for repeating entries, which you can delete or comment. Delete the 
cache files in typo3conf.

This should let you in to the install tool. From there on, you can do a 
"COMPARE", create a new BE admin user and several other things. Rest, 
others have also provided nice suggestions.

Try this. I hope it helps!

Best regards,
Anupam Chatterjee