[TYPO3-english] PLEASE HELP - IMAGEMAGICK NOT FOUND

Derik Kotze derik at basics4life.org
Fri Dec 9 03:36:42 CET 2011 

You can say that again :-)

Anyway, this is the rest of the conversation which should be very helpfull:

Derik:Could you please tell me if I can use a file called php.ini to 
adjust the php settings like memory as well please.

LiveHelp:yes you can use php.ini

LiveHelp:I have copied one copy of php.ini inside of your account  in 
public_html folder

Derik:great and thank you...

LiveHelp:welcoem

Derik:just to make sure again,because there is definitely some functions 
Typo3 need enabled to work correctly...

LiveHelp:yes they all are enabled

Derik:all of it? In my backend in the install section I get the 
following message: Functions disabled! disable_functions=dl, exec, 
system, passthru, popen, pclose, proc_open, proc_nice, proc_terminate, 
proc_get_status, proc_close, pfsockopen, leak, apache_child_terminate, 
posix_kill, posix_mkfifo, posix_setpgid, posix_setsid, posix_setuid, 
system, symlink, symlink , The above list of functions are disabled. If 
TYPO3 use any of these there might be trouble. TYPO3 is designed to use 
the default set of PHP4.3.0+ functions plus the functions of GDLib. 
Possibly these functions are disabled due to security risks and most 
likely the list would include a function like exec() which is use by 
TYPO3 to access ImageMagick.

Derik:several typo3 guys told me that if I don't have most of these 
functions enable, typo3 will not work as it should...

Derik:can you confirm that ALL of these functions are enabled, if not, 
can you enable it...

Derik:if not...what is my options?

LiveHelp:TYPO3 is designed to use the default set of PHP4.3.0+ functions

LiveHelp:but on the server php version is not PHP4.3.0+

LiveHelp:its 5.3.6'

Derik:I don't see that as a problem as it is anything higher than 4.3.0+ 
is it not?

LiveHelp:you are right

LiveHelp:I have confirmed all other things  and which are correct

Derik:Ok to make sure, so all the following: disable_functions=dl, exec, 
system, passthru, popen, pclose, proc_open, proc_nice, proc_terminate, 
proc_get_status, proc_close, pfsockopen, leak, apache_child_terminate, 
posix_kill, posix_mkfifo, posix_setpgid, posix_setsid, posix_setuid, 
system, symlink, symlink ...

Derik:Are ALL enabled on the server?

Derik:now I mean?

LiveHelp:yes


Now I've cleared my cache and refreshed the page but still get the same 
message.  Is there anything I can/should do to get Typo3 to recognise 
the functions to be enabled as confirmed (hopefully) by my host?

Derik

On 9/12/2011 3:27 p.m., Markus Klein wrote:
> Downgrade... kind of silly suggestion.
>
> Does the Installer still show the exec function as disabled now?
>
> Kind regards
> Markus
>
>> -----Original Message-----
>> From: typo3-english-bounces at lists.typo3.org [mailto:typo3-english-bounces at lists.typo3.org] On Behalf Of Derik Kotze
>> Sent: Thursday, December 08, 2011 8:15 PM
>> To: TYPO3 English
>> Subject: Re: [TYPO3-english] PLEASE HELP - IMAGEMAGICK NOT FOUND
>>
>> Hi Markus
>>
>> I've just spoke to my hosting company and this is what they said:
>>
>> LiveHelp:safe mode id already off
>>
>> LiveHelp:let me check with exec function
>>
>> LiveHelp:Derik, I have verified Samfe_mode is already off and also Exec is also enabled for your account  on the server
>>
>> Derik:Ok thanks, did you just enable it now or was it enabled all the time?
>>
>> LiveHelp:it was already enabled all the time
>>
>> Derik:Could you also please check disable_functions=dl, exec, system, passthru, popen, pclose, proc_open, proc_nice,
>> proc_terminate, proc_get_status, proc_close, pfsockopen, leak, apache_child_terminate, posix_kill, posix_mkfifo, posix_setpgid,
>> posix_setsid, posix_setuid, system, symlink, symlink for me as well...
>>
>> LiveHelp:disable_functions = dl, system, passthru, popen, pclose, proc_open, proc_nice, proc_terminate, proc_get_status,
>> proc_close, pfsockopen, leak, apache_child_terminate, posix_kill, posix_mkfifo, posix_setpgid, posix_setsid,
>> posix_setuid,show_source, system, symlink
>>
>> LiveHelp:that is what in php.ini file inside of your account
>>
>>
>> LiveHelp:see that disable_functions list
>>
>> LiveHelp:and  exec  is not included in that list
>>
>> LiveHelp:that means its already enabled for you
>>
>> LiveHelp:but please note I can not make it enabled server wide  as it our shared server
>>
>> Derik:I understand, but what about: Possibly these functions are disabled due to security risks and most likely the list would include a
>> function like exec() which is use by TYPO3 to access ImageMagick.
>>
>> LiveHelp:Version: ImageMagick 6.7.1-7 2011-12-05 Q16http://www.imagemagick.org<javascript:void(0);>
>>
>> LiveHelp:Copyright: Copyright (C) 1999-2011 ImageMagick Studio LLC
>>
>> LiveHelp:Features: OpenMP
>>
>> LiveHelp:ImageMagick   is also installed on  this server and exec is
>> also enabled for you account  .. so no issues with this
>>
>> LiveHelp:if still typo3 does not showing its fine  then you must downgrade Typo3 version
>>
>>
>>
>> I've even tried 4.4.4 on another account but got the same issues.
>>
>>
>> I am not sure what to do now, any suggestions...
>>
>> Thanks.
>>
>> Derik
>>
>>
>>
>> On 9/12/2011 1:58 p.m., Markus Klein wrote:
>>> Hi!
>>>
>>> Ok, had a look at the screenshots.
>>> I guess the reason is what it already says in the Installer:
>>> The exec() function is disabled in your PHP. This is a thing your provider has to correct.
>>> (See the last sentence in your "Functions disabled" screenshot.)
>>>
>>> Kind regards
>>> Markus
>>>
>>>
>>>> -----Original Message-----
>>>> From: typo3-english-bounces at lists.typo3.org [mailto:typo3-english-bounces at lists.typo3.org] On Behalf Of Markus Klein
>>>> Sent: Thursday, December 08, 2011 6:39 PM
>>>> To: 'TYPO3 English'
>>>> Subject: Re: [TYPO3-english] PLEASE HELP - IMAGEMAGICK NOT FOUND
>>>>
>>>> Sorry, didn't work out. Obviously the list software removes them.
>>>> You can send them to me directly, if you want.
>>>>
>>>> Kind regards
>>>> Markus
>>>>
>>>>> -----Original Message-----
>>>>> From: typo3-english-bounces at lists.typo3.org
>>>>> [mailto:typo3-english-bounces at lists.typo3.org] On Behalf Of Derik
>>>>> Kotze
>>>>> Sent: Thursday, December 08, 2011 6:33 PM
>>>>> To: TYPO3 English
>>>>> Subject: Re: [TYPO3-english] PLEASE HELP - IMAGEMAGICK NOT FOUND
>>>>>
>>>>> Oops forgot the files :-)
>>>>>
>>>>> On 9/12/2011 12:47 p.m., Markus Klein wrote:
>>>>>> Hi!
>>>>>>
>>>>>> 1.) That’s an option of PHP. Usually the provider has to change this
>>>>>> setting. Some providers offer a customer center where this can
>>>>> be adjusted.
>>>>>> 2.) Sounds good
>>>>>> 3.) The path is /usr/bin and the executable is "convert"
>>>>>>
>>>>>> Screenshots are not supported as inline images, as the format of these mails is plain text.
>>>>>> Please either attach them or even better, upload them somewhere and put the link here.
>>>>>>
>>>>>> Kind regards
>>>>>> Markus
>>>>>>
>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> From: typo3-english-bounces at lists.typo3.org
>>>>>>> [mailto:typo3-english-bounces at lists.typo3.org] On Behalf Of Derik
>>>>>>> Kotze
>>>>>>> Sent: Thursday, December 08, 2011 5:27 PM
>>>>>>> To: TYPO3 English
>>>>>>> Subject: Re: [TYPO3-english] PLEASE HELP - IMAGEMAGICK NOT FOUND
>>>>>>>
>>>>>>> Hi Markus
>>>>>>>
>>>>>>> Thank you VERY much for getting back to me so quickly.
>>>>>>>
>>>>>>>     1. I take note about the memory, any idea where I can change it?
>>>>>>>     2. According to my hosting company: LiveHelp:Version: ImageMagick 6.4.8
>>>>>>>        2010-12-01 Q16 OpenMP http://www.imagemagick.org
>>>>>>>        LiveHelp:Copyright: Copyright (C) 1999-2009 ImageMagick Studio LLC
>>>>>>>        LiveHelp:is the current version installed for image magic on this
>>>>>>>        server.
>>>>>>>     3. "/usr/bin/convert path for convert" - got this from hosting company.
>>>>>>>     4. Ok- about patch, I thought this would be included in 4.6.1, glad you
>>>>>>>        clarified.
>>>>>>>
>>>>>>> Hope this help, please let me know if you need anything else and
>>>>>>> again thanks for you time.  Just for clarity here are some
>>>>>>> screenshots of the
>>>>>>> problem:
>>>>>>>
>>>>>>> Don't know if this should bother me:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thanks again for your time.
>>>>>>>
>>>>>>> Derik
>>>>>>>
>>>>>>> On 9/12/2011 10:48 a.m., Markus Klein wrote:
>>>>>>>> Hi Derik,
>>>>>>>>
>>>>>>>> please see my notes inline.
>>>>>>>>
>>>>>>>> A side note: 48M memory_limit seems a bit too low.
>>>>>>>>
>>>>>>>> Kind regards
>>>>>>>> Markus
>>>>>>>>
>>>>>>>>> -----Original Message-----
>>>>>>>>> From: typo3-english-bounces at lists.typo3.org
>>>>>>>>> [mailto:typo3-english-bounces at lists.typo3.org] On Behalf Of Derik
>>>>>>>>> Kotze
>>>>>>>>> Sent: Thursday, December 08, 2011 3:34 PM
>>>>>>>>> To: typo3-english at lists.typo3.org
>>>>>>>>> Subject: [TYPO3-english] PLEASE HELP - IMAGEMAGICK NOT FOUND
>>>>>>>>>
>>>>>>>>> Hi, my name is Derik Kotze and I am a Pastor of a church in New Zealand.
>>>>>>>>>
>>>>>>>>> I've came across a website (Web Empowered church) who uses Typo3
>>>>>>>>> and created a package for free download to help churches in
>>>>>>>>> building their own websites.  I've downloaded the package onto
>>>>>>>>> our server and I have done the installation process.  Everything
>>>>>>>>> seems to work fine except, for SOME reason I just cannot seem to
>>>>>>>>> get
>>>>>>>>> Typo3 to
>>>>>>> see ImageMagick on our webserver and therefore none of our imaging is working correctly.
>>>>>>>>> I've been struggling with this for almost two weeks now and would really like to get it to work.
>>>>>>>>>
>>>>>>>>> I will appreciate it enormously if anyone could help me please.
>>>>>>>>>
>>>>>>>>> What I've tried so far:
>>>>>>>>> 1. ImageMagick is definitely properly installed and working
>>>>>>>>> (according to our hosting company) on the server (the latest
>>>>>>>>> version
>>>>>>> also).
>>>>>>>> Can you please tell us the version here? TYPO3 4.6 supports ImageMagick 6.0+ only.
>>>>>>>>
>>>>>>>>> 2. I've upgraded first from Typo3 4.4.4 to 4.5.4 and I am now on the latest 4.6.1 and still not working.
>>>>>>>>>
>>>>>>>>> 3. Under Basic Configiration in the install tool I keep on
>>>>>>>>> getting the
>>>>>>>>> message: No ImageMagick installation available.
>>>>>>>>>
>>>>>>>>> 4. I've searched the path (which I got from my host) to search for it, didn't work.
>>>>>>>> What is the path your hoster gave you?
>>>>>>>>
>>>>>>>>> 5. I've looked for a patch - thought I found one (not sure) and now I am to new to Typo3 to understand how to apply .
>>>>>>>>> https://review.typo3.org/#change,3961
>>>>>>>> This change is already included in TYPO3 4.5.5 and 4.6. Besides that it should only affect OS X.
>>>>>>>>
>>>>>>>>> I think this is probably enough for now.  If you need anymore
>>>>>>>>> clarity on the situation - please ask I am happy to elaborate.
>>>>>>>>> I've even deleted and re-installed but that doesn't seem to work
>>>>> either.
>>>>>>>>> PLEASE HELP!!!
>>>>>>>>>
>>>>>>>>> I honestly hope to hear from you and also hope someone could help.
>>>>>>>>> Please keep in my I am a newbie and probably just need someone
>>>>>>>>> with more knowledge than me to show me which box to click (or
>>>>>>>>> not)
>>>>>>>>>
>>>>>>>>> Thanks and hope to hear from you soon.
>>>>>>>>>
>>>>>>>>> Blessings.
>>>>>>>>>
>>>>>>>>> Derik
>>>>>>>>>
>>>>>>>>> ### DEBUG SYSTEM INFORMATION - START ###
>>>>>>>>> HTTP_HOST           : ackhawkesbay.co.nz
>>>>>>>>> TYPO3_HOST_ONLY     : ackhawkesbay.co.nz
>>>>>>>>> TYPO3_PORT          :
>>>>>>>>> PATH_INFO           :
>>>>>>>>> QUERY_STRING        : TYPO3_INSTALL[type]=phpinfo
>>>>>>>>> REQUEST_URI         : /typo3/install/index.php?TYPO3_INSTALL[type]=phpinfo
>>>>>>>>> HTTP_REFERER        :
>>>>>>>>> http://ackhawkesbay.co.nz/typo3/install/index.php?TYPO3_INSTALL[t
>>>>>>>>> yp e] =about TYPO3_REQUEST_HOST  : http://ackhawkesbay.co.nz
>>>>>>>>> TYPO3_REQUEST_URL   :
>>>>>>>>> http://ackhawkesbay.co.nz/typo3/install/index.php?TYPO3_INSTALL[t
>>>>>>>>> yp
>>>>>>>>> e]
>>>>>>>>> =phpinfo
>>>>>>>>>
>>>>>>>>> TYPO3_REQUEST_SCRIPT: http://ackhawkesbay.co.nz/typo3/install/index.php
>>>>>>>>> TYPO3_REQUEST_DIR   : http://ackhawkesbay.co.nz/typo3/install/
>>>>>>>>> TYPO3_SITE_URL      : http://ackhawkesbay.co.nz/
>>>>>>>>> TYPO3_SITE_SCRIPT   : typo3/install/index.php?TYPO3_INSTALL[type]=phpinfo
>>>>>>>>> TYPO3_SSL           :
>>>>>>>>> TYPO3_REV_PROXY     :
>>>>>>>>> SCRIPT_NAME         : /typo3/install/index.php
>>>>>>>>> TYPO3_DOCUMENT_ROOT : /home/ackhawke/public_html
>>>>>>>>> SCRIPT_FILENAME     : /home/ackhawke/public_html/typo3/install/index.php
>>>>>>>>> REMOTE_ADDR         : 118.93.100.49
>>>>>>>>> REMOTE_HOST         :
>>>>>>>>> HTTP_USER_AGENT     : Mozilla/5.0 (Windows NT 6.0) AppleWebKit/535.2
>>>>>>>>> (KHTML, like Gecko) Chrome/15.0.874.121 Safari/535.2
>>>>>>>>> HTTP_ACCEPT_LANGUAGE: en-GB,en-US;q=0.8,en;q=0.6
>>>>>>>>> CONST: PHP_OS       : Linux
>>>>>>>>> CONST: TYPO3_OS     :
>>>>>>>>> CONST: PATH_thisScri:
>>>>>>>>> /home/ackhawke/public_html/typo3/install/index.php
>>>>>>>>> CONST: php_sapi_name: cgi-fcgi
>>>>>>>>> OTHER: TYPO3_VERSION: 4.6.1
>>>>>>>>> OTHER: PHP_VERSION  : 5.3.6
>>>>>>>>> imagecreatefromgif(): 1
>>>>>>>>> imagecreatefrompng(): 1
>>>>>>>>> imagecreatefromjpeg(: 1
>>>>>>>>> imagegif()          : 1
>>>>>>>>> imagepng()          : 1
>>>>>>>>> imagejpeg()         : 1
>>>>>>>>> imagettftext()      : 1
>>>>>>>>> OTHER: IMAGE_TYPES  : 31
>>>>>>>>> OTHER: memory_limit : 48M
>>>>>>>>> SERVER: SERVER_PORT : 80
>>>>>>>>> SERVER: SERVER_SOFTW: Apache
>>>>>>>>> SERVER: GATEWAY_INTE: CGI/1.1
>>>>>>>>> SERVER: SCRIPT_NAME : /typo3/install/index.php
>>>>>>>>> SERVER: PATH_TRANSLA:
>>>>>>>>> T3CV_GFX: image_proc: 1
>>>>>>>>> T3CV_GFX: gdlib     : 1
>>>>>>>>> T3CV_GFX: gdlib_png : 1
>>>>>>>>> T3CV_GFX: im        : 1
>>>>>>>>> T3CV_GFX: im_path   : usr/bin/
>>>>>>>>> T3CV_GFX: im_path_lz: usr/bin/
>>>>>>>>> T3CV_GFX: im_version: im6
>>>>>>>>> T3CV_GFX: im_negate_: 1
>>>>>>>>> T3CV_GFX: im_imvMask:
>>>>>>>>> T3CV_GFX: im_combine:
>>>>>>>>> ### DEBUG SYSTEM INFORMATION - END ###
>>>>>>>>> _______________________________________________
>>>>>>>>> TYPO3-english mailing list
>>>>>>>>> TYPO3-english at lists.typo3.org
>>>>>>>>> http://lists.typo3.org/cgi-bin/mailman/listinfo/typo3-english
>>>>>>>> _______________________________________________
>>>>>>>> TYPO3-english mailing list
>>>>>>>> TYPO3-english at lists.typo3.org
>>>>>>>> http://lists.typo3.org/cgi-bin/mailman/listinfo/typo3-english
>>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> TYPO3-english mailing list
>>>>>>> TYPO3-english at lists.typo3.org
>>>>>>> http://lists.typo3.org/cgi-bin/mailman/listinfo/typo3-english
>>>>>> _______________________________________________
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