[TYPO3] Direct Mail Fetching Problem

[Samuel Stephens]

Ivan Kartolo wrote:
> Samuel Stephens schrieb:
>>> I don't know your version but in former versions this problem could be
>>> solved by a simple "clear cache" before fetching the letter.
>>>
>>> If that works add an extension template to your folder where you
>>> create your letters with config.no_cache=1.
>>>
>>> Cheers
>>> Lars
>> Yes, I read that somewhere. It doesn't seem to work for me, though.
>>
>> I'm using Typo3 4.2.1, and Direct Mail 2.6.0
> 
> is the site protected with htaccess? firewall problem? load balancer?
> 

Hmm...maybe. I'll check up on that.
What is a load balancer?