[TYPO3] organisational possibilities with Typo3 (ERM / CRM)?

[Katja Lampela]

I got it, it's in the "to do" list.
Katja


Katja Lampela wrote:
> Hi Martin,
> 
> This is a good tip! Though I couldn't figure out, how the answers could 
> be sent as an email too.. Any idea?
> 
> Katja
> 
> 
> 
> 
> Martin van der Linden wrote:
> 
>> Frank wrote:
>>
>>> Hi,
>>>
>>> In our website organisation will be very important, we shall make 
>>> frequent use of forms, for people wanting to react, asking for more 
>>> information, signing up for a newsletter, signing up as collaborator 
>>> etc.
>>> Moreover we shall work as a collective, ie, different people will 
>>> manage the data from these forms and thus the relations with the 
>>> people filling in the forms.
>>> I think using the mail form content element is not ok, otherwise we 
>>> shall end up with thousands of isolated mails on dozens of different 
>>> mail clients. Which is impossible to manage, draw statistics from and 
>>> so on.
>>> Of course, the next level, in the future, would be a sort of Customer 
>>> Relation Management or Enterprise Relation Management system.
>>> Question: does anyone have experience with this domain, with a 
>>> specific extension?
>>>
>>> Thank you very much
>>> Kind greetings,
>>>
>>> Frank Sonck
>>>
>>>
>>
>> We sometimes use the questionair extension pb_survey for this sort of 
>> thing. It stores all the information in your typo3 installation and 
>> you can export the filled in form in a csv or xcell sheet.
>>
>> It's not an ideal solution, but it kind of does the trick