[TYPO3] organisational possibilities with Typo3 (ERM / CRM)?

[Martin van der Linden]

Frank wrote:
> Hi,
> 
> In our website organisation will be very important, we shall make frequent 
> use of forms, for people wanting to react, asking for more information, 
> signing up for a newsletter, signing up as collaborator etc.
> Moreover we shall work as a collective, ie, different people will manage the 
> data from these forms and thus the relations with the people filling in the 
> forms.
> I think using the mail form content element is not ok, otherwise we shall 
> end up with thousands of isolated mails on dozens of different mail clients. 
> Which is impossible to manage, draw statistics from and so on.
> Of course, the next level, in the future, would be a sort of Customer 
> Relation Management or Enterprise Relation Management system.
> Question: does anyone have experience with this domain, with a specific 
> extension?
> 
> Thank you very much
> Kind greetings,
> 
> Frank Sonck
> 
> 

We sometimes use the questionair extension pb_survey for this sort of 
thing. It stores all the information in your typo3 installation and you 
can export the filled in form in a csv or xcell sheet.

It's not an ideal solution, but it kind of does the trick