[Neos] NEOS client script error

Dmitri Pisarev dimaip at gmail.com
Tue Aug 8 15:39:27 CEST 2017

Hey Frytz,
this list is discontinued, please join us at slack.neos.io

On Tue, 8 Aug 2017 at 13:15 Friedhelm Budnick <budnick at bue-gmbh.de> wrote:

> Hello everybody.
> At one of our customers site, we face unspecific scripting problems. So I
> ask you for help on how to break down the problem.
> We use NEOS 2.3.10 LTS. The customer uses Windows 10 and Firefox or Chrome.
> From time to time, when our customer saves his work, the skript seems not
> to end.
> The "publish" button shows "publishing..." and remains yellow.
> At this time, the changes are published. They can be seen by all others.
> When this happens with a freshly created site, this ends bizarr. The new
> site is visible, however it is invisible to the creator, because the
> creators workspace marks it as unpublished and deleted. This is perhaps,
> because the creators workspace believes, that the publishing process failed.
> From time to time, there are other unspecific script errors: i.e. The
> browser shows "a script slows down your browser..." "the server is not
> responding"
> Needless to say, that our server is up and running well when this happens.
> This problems are not reproducable outside the customers network.
> Inside his network, they are not reproducable with an iMac. This seems to
> be related to his windows (domain?) settings and the local script
> processing.
> I will ask my customer to use the browsers developer tools to analyze the
> script results. However, he himself will not be able to analyze the data.
> It will be lot of work, to instruct him to save the protocols and to send
> it to me.
> So my major questions are:
> 1. Does anybody know this problem and can give a hint to solve it?
> 2. Are there NEOS (backend) System requirements for the client site?
> (browser configuration, user environment, memory management, security
> settings)
> 3. Is there a way to automaticly collect debug information for the
> browsers script processing (ie. a log file)?
> Any help is appreciated.
> Best regards
> Frytz
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