[FLOW3-core] Forge issue handling
Adrian Föder
afoeder at live.de
Wed Mar 7 09:54:28 CET 2012
Hi Core-Team,
I'd like to drop some words regarding the issue handling at Forge; I
don't want to upstir something, just consider everything I say as
suggestion and especially as how "people" (which is me) might perceive
the current situation.
What I, and therefore many other *users* surely observe, is:
there are many open *issues*, and I mean everything: Features, Tasks and
Bugs, in Forge. They are not even "open", they are especially "new",
red, and that's the problem.
People have suggestions, ideas, motivation, high spirits and they all
want to make the product better (at least in their sense). They post
that idea to the Forge, maybe post inline code suggestions; and the
suggestion now lies there in the sunline, status set to "New", and
nobody seems to care or even taking notice about.
It's not hard to understand that this frustrates people. I'll even go so
far and say that this circumstance might influence that whole
discussions currently out there a bit.
So, what we *could* do, and this is my suggestion as a base of discussion:
Basically new issues should be set to Rejected or Accepted more heavily,
or even at all. Of course a Rejected may also upset people, but, we must
be honest, some people have strange ideas which still do not match for
the core.
But, when a suggestion is rejected, the author at least will know that
he shouldn't rely on that anymore.
A bit more difficult is for Accepting, Accepting now would mean a
feature is definately OK and'll go in the Core; a Bug is definately
present and verified.
We may need an intermediate step, something like "a responsible person
has read this and it looks OK".
So far; all of this leads to the question "who and when". Well, maybe a
two-daily or weekly date could be established where responsible guys
that have required competence, look over the Forge and check whether a
feature makes sense or whether not; and if a bug is a bug or only a
misusage.
There's definately the need for such, else the whole Forge issue
handling might be doubtful.
There are years-old entries in that, I'm sure many of them could even be
made obsolete (I've seen entries in the FLOW3 section even affecting
extbase only, status: New)...
That's it.
I'll close with my favorite words: "what do you think?" :)
Best regards!
-adrian
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