[TYPO3-hci] The Paradox of Choice

[JoH asenau]

>> No. - And I can explain why ...
>> I am the end user of TYPO3 and I use it to create something for my
>> client he/she can work with. The clients are only using a very small
>> part of the system which is necessary to add, delete and/or edit
>> different elements (content, news, sometimes users and newsletters).
>>
> Hm.. I'm an end user too. And i'm my own client ;) I see every part of
> T3, and i'm using many functions too, because I have to manage a
> website of our school.. ..as a pupil, not as a person of a web
> company.

But I guess that you don't see yourself as a DAU who is just able to handle
a simple mail client, do you?

>> The major part of TYPO3 will remain unseen for those clients so _if_
>> you want to call them "end users", they are end users of the editing
>> features.
> I'm editing many different pages per day.. Maybe 20.

So you are an end user.

>> They will never change a template, be it pure TS ore TV based, they
>> will
> I'm redesigning more than 50 DIN A 4 pages of pure TS. Believe me..

So you are an admin too and you need a lot more skills than those pupils who
are just editors, don't you?

> End users do things like that ;)

No - admins do things like that.

>> never use the kickstarter, they will never touch a constant. They
>> will never use all the other features outside the editors view.
> I used kickstarter and it crashed my server..  I won't use it again..

Should not happen with the kickstarter - you should definitely give it
another try when you want to create a new extension.

> You see.. It's only about who cares on the website. I mean I'm not
> doing my own website, but I'm part of the editor team and so I'm an
> end user. The same for a person which just creates a blog or
> something else.
>
> There are people who create sites on their own, and there are people
> who ask a company do manage it.. However: T3 should be able to be
> handled by both types of persons.

But you have to admit that someone, who is going to handle all this stuff on
his own, is a lot more than just a simple end user. It doesn't matter if the
people who are managing the system are coming from an external company or
from your school. In both cases they need a lot of experience and more than
just basic knowledge about webservers, databases, PHP, HTML, CSS and all the
other stuff which is necessary to run a TYPO3 system.
IMHO we can expect this kind of people to be able and willing to understand
more complex things than a simple editor. We can expect them to have enough
knowledge to understand the different approaches to solve the same tasks and
to choose the one that fits their needs best.

This is why I don't like the "many options = bad usability" paradigm.
It is only true for those people who are confused when they have to make a
decision for the right way to go - if such a person is working as an admin
IMHO it is the wrong person
for this job.

Joey

-- 
Wenn man keine Ahnung hat: Einfach mal Fresse halten!
(If you have no clues: simply shut your knob sometimes!)
Dieter Nuhr, German comedian
openBC/Xing: http://www.cybercraft.de
T3 cookbook: http://www.typo3experts.com