[TYPO3-hci] Surveys and known facts?

[Patrick Broens]

Hi Bas,

That would be great. I know some users of the TUE who have their opinion 
about TYPO3 (positive and negative). Would be great if we can reach your 
usergroup because it is big and easy to reach. But most of them are 
students used of working with all kinds of software, so we need to look 
to other target groups as well.

Patrick

Bas wrote:
> Hi all,
> At my day job (Technical University Eindhoven www.tue.nl) we have dozens if
> not hundreds of what you'd call regular-to-newbie TYPO3 users plus a small
> set of experienced ones. I'd be happy to arrange for a survey to be
> distributed among them and return the results here.
> 
> Bas
> 
> --------- Original Message --------
> From: TYPO3 human computer interaction team
> <typo3-team-hci at lists.netfielders.de>
> To: typo3-team-hci at lists.netfielders.de
> <typo3-team-hci at lists.netfielders.de>
> Subject: Re: [TYPO3-hci] Surveys and known facts?
> Date: 17/11/06 11:40
> 
>> Patrick Broens wrote:
>> &gt; Hi Staffan,
>> &gt;
>> &gt; +1
>> &gt;
>> &gt; There was already a suggestion about this from Sebastian Erlhofer in
>> &gt; June. I think the best way to get to know wat a newby/regular/expert
>> &gt; user thinks about TYPO3 and its usability is having a survey. We can
>> &gt; invent a lot of new functionality, but are the regular users waiting
> for
>> &gt; such improvements? After all, almost everybody in this list is not a
>> &gt; regular user.
>>
>> That is the first rule we all should remember. Kasper is the most
>> tainted user - so ignore him :-)
>>
>>
>> &gt; The only question right now is if we can get enough regular and
> novice
>> &gt; users to participate. That all depends on the promotion of the survey
> by
>> &gt; the agencies who provide TYPO3 for their clients.
>>
>> A massive PR campaign is needed and probably some work to get companies
>> with interests in TYPO3 to participate.
>>
>> &gt; You can find the draft for the survey Sebastian suggested at
>> &gt; http://wiki.typo3.org/index.php/Usability_Survey
>> &gt;
>> &gt; To get a good impression it really needs to be updated with other
>> &gt; questions then available right now.
>> &gt;
>> &gt; Some things we have to take care about:
>> &gt; (1) The survey has to be multilingual, not only in English. A lot of
>> &gt; regular users have setup their backend to their own language and
> don't
>> &gt; know what you are talking about when using English terms only.
>>
>> + 3 And should be possible. Automatic translation as base - so that
>> terms stays the same. Put me up for Swedish!
>>
>> &gt; (2) Separate the questions according to the role and the experience
>> &gt; users have. Don't show questions about Typoscript when the respondent
> is
>> &gt; a newby editor.
>>
>> +1 Absolutely necessary.
>>
>> &gt; (3) Use images to explain the questions and the answers provided.
>> &gt; (4) There are a lot of suggestions how we can improve the usability.
>> &gt; Show them in the survey and ask what the respondents think of it. For
>> &gt; instance the discussion pull-down menu / tabbed menu / separate
> windows
>> &gt; on a desktop.
>>
>> &gt; It will be quite some task to conduct a survey like this and I'm
> willing
>> &gt; to cooperate in it, as I am the developer of pbsurvey :-))
>>
>> Thats a nice addition to the work force :-)
>>
>>
>> &gt; Maybe it is a good idea to have this survey before the -not planned-
>> &gt; meeting of the HCI group. The results can be very interesting for
> this
>> &gt; meeting.
>>
>>
>> I guess so - maybe not a huge one - but some kind of survey is probably
>> needed to get a grip of the situation.
>>
>> ..staffan, Sweden
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>>
>>
>>
> 
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