[TYPO3-commerce] HOWTO returning customers needed

[Michiel Roos]

vdvelde wrote:
> Hi,
> 
> Anybody who has an idea, in handling the returning customers ??
> 
> When a customer returns and fills in the address form again for a new order 
> he gets pointed out thet the email already excist.
> 
> What are the options/posiblities in this case??
> 
> Regards,
> Tom 
> 
> 

Hi Tom,

My current idea (still needs to be bolted on) is to modify the message 
string into:

This email addr is already in use. If you are a returning customer 
please login to the system here.

Or have some message above or below the form explaining the sense of 
logging in (not typing the address every time).

You of course need some loginbox set up. With a forgot-password link. In 
our case the login data are not sent to the customer by default since it 
may confuse them. But once the email has been entered, the customer is 
known. The 'email exists' marker is the 'second' place to inform them of 
this fact.

Hope you can work out something useful now.

Kind regards,


Michiel Roos

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