[TYPO3-english] Connection problem - pagetree not rendered - https - load balancing

Mr Learner mr.learner2015 at gmail.com
Fri Jan 15 20:25:33 CET 2016

Hi Roberto,
You can follow below steps to resolve this issue. The steps to be performed
on one web server at a time, you may keep only one web server on the load
balancer and perform the changes each time.

(1) Get REMOTE_ADDR value (IP) from php info page
(2) Go to yourwebsite.com/typo3/install page and click on "All
(3) Update the IP you got from step 2 in the "reverseProxyIP" field
(4) Update "reverseProxyHeaderMultiValue" filed as "first"
(5) Save the config (write to localconf.php)

Now you should be able to see the page tree loading in the Backend via load
balancer using https.


On Fri, Jan 15, 2016 at 9:38 AM, Roberto Demontis <r.demontis at neatec.it>

> Hi,
> i have a problem accessing the backend page from any browser, using https
> and in a load balancing scenario. The page tree doesn't appear for any item
> of the left menu web modules. Our web farm consists of two windows web
> servers with wamp and a load balancer where is installed the digital
> certificate for https communication with clients. But all the traffic
> between Web servers and load balancer goes via http. Monitoring traffic
> from the browser by fiddler and Firebug (.net tab) we can observe the
> absence of any Ext.direct request and, after a few seconds, it appears a
> message connection problem. According to fiddler monitoring it happens
> simoultaneously the following https get:
> "typo3/ajax.php?ajaxID=BackendLogin%3A%3AisTimedOut&_dc=1452853020857&skipSessionUpdate=1".
> If we access the web site in http all works fine. Any ideas about a
> possible solution?
> Thanks a lot.
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