[TYPO3-english] I see only a blank page on front end

[Alan Ansell]

Hi all,



I have followed all suggested protocols and searched the mailing lists
etc. in advance of posting but I'm still none the wiser. Here's hoping
one of you kind souls will point me in the right direction!!



I've been creating a new, very simple website on a brand new
installation on version 4.7.7 and using the templavoila! extension.



I've spent the past four days working through the several typo3
documents that explain set up, necessaries and templates etc. I've
followed all instructions correctly (I believe) and now have no obvious
errors indicated in the back end.

However when I try to view a page all I see is a blank, white page in
my browser (Firefox 16) or in IE9 I see the typo3 page with a pink box
saying "oops! an error occurred".
My problem is that I've no idea where to begin troubleshooting this
problem. My site hosts confirm that everything is running fine at their
end, and I do have access to cpanel and mySQL, myphpAdmin etc but no
idea what I'm looking for.
Have tried 'obvious' things like clearing caches, logging out and back
in but no joy. Have tried deleting all content and recreate anew. No
indicated problems with extensions or database in typo3. Where should I
be looking for errors?
Suggestions please. Thank you