[TYPO3] helpdesk with mouse monitor

Katja Lampela katja.lampela at lieska.net
Thu Nov 23 09:27:18 CET 2006


Hey thanks Mike - actually I found it too. I just thought maybe there 
would be a wider need for the community also. But I will dig deeper into 
the netviewer also, thanks!
Katja


Mike Morris wrote:
> Hi Katja,
> 
> maybe you should try teh www.netviewer.de software.
> 
> With this ist is completely possible to let somebody show you something on 
> yor PC.
> Not to mention that you have always the full control over the action, oif 
> the person showing you something...
> 
> =)
> 
> "Katja Lampela" <katja.lampela at lieska.net> schrieb im Newsbeitrag 
> news:mailman.1.1164266377.18130.typo3-english at lists.netfielders.de...
>> Dear list,
>>
>> (I'm not sure if this is the right list to post, and forgive me if it's 
>> not - and feel free to point me to the right one.)
>>
>> An idea to some genious minds: helpdesk of the be-customers with mouse 
>> move demonstration.
>>
>> And an explanation: when giving the help over the phone to the 
>> TYPO3-customer in the BE it would be marvellous to show the required mouse 
>> moves. Like in the great Kasper's videos but more-or-less online and on 
>> fly.
>>
>> If there is someone who could do something like this - I would be glad to 
>> hear how much sponsoring this would take :)
>>
>> Cheers,
>> Katja 
> 
> 



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