[TYPO3] YNT: MG Helpdesk Error. How can i solve it?

Mustafa Musa Ulker mulker at turksat.com.tr
Tue Jul 25 14:57:08 CEST 2006

Hi again :)
I've found the solution. This solution is for clean system, helpdesk didnt installed yet. If you install it before, than uninstall and apply these steps. Here is the solution for Helpdesk error:
1- Go the "Ext Manager" from "Tools".
2- From "Menu" select "Import Extensions".
3- On "List or look up extensions" write "rlmp_dateselectlib" and press "Look up" button.
4- Then Typo3 will get the extension list and there is "Date Selector Library" (rlmp_dateselectlib).
5- Install Date Selector Library.
6- Then install Helpdesk (mg_help) extension.
7- Thats all!
Good work!
M.Musa Ulker


Kimden: typo3-english-bounces at lists.netfielders.de bu kişinin yerine: Mustafa Musa Ulker
Gönderilmiş: Sal 25.07.2006 15:30
Kime: typo3-english at lists.netfielders.de
Konu: [TYPO3] MG Helpdesk Error. How can i solve it?


I have a problem using MG Helpdesk. I've selected and imported extension.
Then in frontend it gives an error:

TYPO3 Fatal Error: Extension key "rlmp_dateselectlib" was NOT loaded! (t3lib_extMgm::extPath)

This error does not appear before i've installed Helpdesk.

How can i solve this issue? Does anyone has any idea?

Your regards,

M.Musa Ulker
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TYPO3-english at lists.netfielders.de

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