[TYPO3] organisational possibilities with Typo3 (ERM / CRM)?
katja.lampela at lieska.net
Sat Jul 22 10:31:49 CEST 2006
I got it, it's in the "to do" list.
Katja Lampela wrote:
> Hi Martin,
> This is a good tip! Though I couldn't figure out, how the answers could
> be sent as an email too.. Any idea?
> Martin van der Linden wrote:
>> Frank wrote:
>>> In our website organisation will be very important, we shall make
>>> frequent use of forms, for people wanting to react, asking for more
>>> information, signing up for a newsletter, signing up as collaborator
>>> Moreover we shall work as a collective, ie, different people will
>>> manage the data from these forms and thus the relations with the
>>> people filling in the forms.
>>> I think using the mail form content element is not ok, otherwise we
>>> shall end up with thousands of isolated mails on dozens of different
>>> mail clients. Which is impossible to manage, draw statistics from and
>>> so on.
>>> Of course, the next level, in the future, would be a sort of Customer
>>> Relation Management or Enterprise Relation Management system.
>>> Question: does anyone have experience with this domain, with a
>>> specific extension?
>>> Thank you very much
>>> Kind greetings,
>>> Frank Sonck
>> We sometimes use the questionair extension pb_survey for this sort of
>> thing. It stores all the information in your typo3 installation and
>> you can export the filled in form in a csv or xcell sheet.
>> It's not an ideal solution, but it kind of does the trick
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