[Typo3] mg_help

Luuk Roovers l.roovers at vicus.nl
Mon May 2 11:37:46 CEST 2005


Hi Wietse,

The actual version is not stable and has full list of bugs.

I am working with the author to get it updated, make stable, inclusive 
links to the products and projects extentions.

Maybe you want to ask the author to send you the most stable release.
- Be aware of manual database adjustments - we found out that the 
install script of this version is not covering 100%.

Conclusion: if you need it now... help yourself, or wait until the new 
version (delivery time unknown)..

typo3-english-request at lists.netfielders.de schreef:

>------------------------------
>
>Message: 5
>Date: Mon, 2 May 2005 10:02:58 +0200
>From: W van Bruggen <w.van.bruggen at gmail.com>
>Subject: [Typo3] mg_helpdesk - experience and/or examples ??
>To: TYPO3 English <typo3-english at lists.netfielders.de>
>Message-ID:
>	<mailman.594.1115020980.7786.typo3-english at lists.netfielders.de>
>Content-Type: text/plain; charset=ISO-8859-1
>
>Hello list,
>
>Some time ago (when we did not use typo3 for our sites) a helpdesk
>system has been created using php/mysql. Now that we have made the
>switch to typo3, the original module would need much modification to
>be usable in typo3. Searching through the extensions i found the
>mg_helpdesk module, which seems like something that i would want to
>use.
>
>The script that was originally written uses categories to which
>questions are assigned. For each category a listview is available,
>spanning over multiple pages when there is a large amount of
>questions. Submitted questions are found in a backend module on which
>there is a page that shows the latest entries. Those entries can be
>deleted or answered. Ofcourse those options are still available for
>all the other entries that have been submitted so that they can be
>updated or deleted when a similair question/answer is already
>available. Categories can be added in the BE too.
>
>I'm looking for live examples of this module, but i have found nothing
>yet. I'm going to install and try it anyway, but any experience and/or
>examples would be quite helpfull to see if this module is something
>i'm looking for or not.
>
>Greets,
>Wietse van Bruggen
>
>
>
>  
>


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